Need opinion and advice (Newgen Bike)

In other news my Super73 ZX comes on Friday! I’ve ordered a number of accessories and look forward to riding it. The ZX is apparently pretty good. Fingers crossed!
 
Littleze said:
Did they/have they refunded you on your cancelled order?
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Yep - all refunded, no issue at all. They seem like genuine people, but hampered by supply issues. Comms could be better of course - something I don’t think should be an excuse in today’s world of electronic Mail.
 
Warrilow2017 said:
Yep - all refunded, no issue at all. They seem like genuine people, but hampered by supply issues. Comms could be better of course - something I don’t think should be an excuse in today’s world of electronic Mail.
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Did you hear any more about delivery or anything about when yours would have been with you?
 
RDtheRd said:
Did you hear any more about delivery or anything about when yours would have been with you?
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Nope - I just said I’d decided to go with another bike, they then asked me who it was, so I told them. I wasn’t really interested in finding out what would happen to my bike - but they didn’t seem to make me any offers to stay.
 
Warrilow2017 said:
Nope - I just said I’d decided to go with another bike, they then asked me who it was, so I told them. I wasn’t really interested in finding out what would happen to my bike - but they didn’t seem to make me any offers to stay.
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I find that really interesting. I would've thought they would say something like, 'we're getting the frames this week, yours is coming soon' or something like that. Hmm.
 
Hey guys, got a reply from NewGen, bike frames are currently in transit and they are expecting them end of the week with assembly beginning over the weekend.
 
HummoHD said:
Hey guys, got a reply from NewGen, bike frames are currently in transit and they are expecting them end of the week with assembly beginning over the weekend.
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Hm. It's disappointing that it won't be this week, but at least it's not another delay for another two weeks or a month!
 
HummoHD said:
Hey guys, got a reply from NewGen, bike frames are currently in transit and they are expecting them end of the week with assembly beginning over the weekend.
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That’s good, let’s hope they arrive, thanks mate.
 
I just hope they don't rush construction. I'd rather it came later but put together better than rushed and early, if that makes sense.
 
RDtheRd said:
I just hope they don't rush construction. I'd rather it came later but put together better than rushed and early, if that makes sense.
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100%, I don't think they're going to want the bikes returning to them because they're already off to a rocky start with all this delivery chaos. Fingers crossed mate.
 
Have any of you guys considered going for a Ribble bike? They aren't like the S73 or the Newgen in looks, but some of them have some solid reviews. It's a bit more sensible, but a worthy alternative, especially given that the range of them is 60 miles.

I was having a look on their website and the earliest I could get one is January 2022. I'm not saying I'm bailing out on Newgen just yet, but discovering a well reviewed, same price, name brand with a brick and mortar shop... It's got my eye wandering... If Newgen don't deliver next week, I'm cutting my loses.

Edit: Knaap caught my eye a while ago and they're back on the table again, especially since they're ready to buy right now. Anyone heard anything good or bad about Knaap or Ribble?
 
Last edited:
RDtheRd said:
Have any of you guys considered going for a Ribble bike? They aren't like the S73 or the Newgen in looks, but some of them have some solid reviews. It's a bit more sensible, but a worthy alternative, especially given that the range of them is 60 miles.

I was having a look on their website and the earliest I could get one is January 2022. I'm not saying I'm bailing out on Newgen just yet, but discovering a well reviewed, same price, name brand with a brick and mortar shop... It's got my eye wandering... If Newgen don't deliver next week, I'm cutting my loses.

Edit: Knaap caught my eye a while ago and they're back on the table again, especially since they're ready to buy right now. Anyone heard anything good or bad about Knaap or Ribble?
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Not looked at Ribble, I have looked at Knaap, similar look and appears a solid brand/bike, maybe look at Zooz ebike, looks cool.. and Lil Buddy… I still think NewGen is a great bike, just a young company and possibly a 2nd hustle for Laurie & Marie… I’ll hang in there until the end of October and review then if not received, I want them to succeed, they are just a newish company in its infancy.
 
I went for a refund this morning. This whole experience is getting on top of me so I had to get out, but I wish everyone else a great time with their bikes.
 
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