I have this bike for about a month now and put 500 miles on it.
Misc problems:
- The bike arrived with damage on the body and rack. The damage is not a result of shipping. It was built and shipped with the damage. After a few weeks of back and forth, they agreed to refund me $200 for the damage. Although it's only cosmetic, I am disappointed with the lack of quality control.
- A few weeks ago, something was making a rattling noise like when you have coins in your dryer. It lasted about 2 miles then it stopped. I haven't heard it since. I sounded like it came from the motor but I can't really tell.
- When using the throttle in 9th gear, there is a clicking noise coming from the drive train. It clicks every few hundreds feet. I feel like something is going to snap or break. I have since stopped throttling in 9th gear. Waiting to Rize to help me troubleshoot this problem. The same clicking also happens in 8th gear but not as often.
- When the bike was new, in 9th gear, the chain was about 1/8 inch from the frame. It has stretch and now rubbing against the frame.
- I can no longer remove the battery. It looks like the key isn't "unlocking it". Waiting for Rize to help me resolve this problem.
Sizing:
- I am 5'8"/150lbs and the bike is too big in its default configuration. The suspension seat post adds about 4 inches to the height of the bike. The stem is not adjustable causing me to sit high and lean forward. I end up buying an adjustable stem and a regular seat post and the bike is more comfortable now.
Motor:
Here are my speed test result depending on how hard you pedal and battery level:
PAS 1 (sport mode): 14-22 mph
PAS 3 (sport mode): 20-28 mph
PAS 5 (sport mode): 24-32 mph (I can sustain 28 mph. You would have to be in very good shape to sustain 28+ mph)
Throttle only 8th gear: 30-34 mph
Throttle only 9th gear: 30-38 mph
The throttle is variable speed like your gas pedal.
Battery range:
Throttle only: 12-14 miles (estimated).
Pedal + Throttle: 8 miles PAS 5 (sport mode) + 8 miles (max throttle) about 15-20% battery remaining.
Pedal only (PAS 5 sport mode): 16 miles with about 25-30% remaining.
Pedal only (PAS 5 sport mode): 22 miles (estimated)
Note: once battery reaches about 10-15%, it might drop to 0 and provide less assist very suddenly. I have encountered this situation a few times going against the wind at around 18 miles mark (PAS 5 only, no throttle). At that point, the battery drop to 0 and I have to pedal a lot harder to get around 15 mph.
Misc:
The light is auto on/off which is nice. However, the front light is too dim to be useful. I manually turned it off and use my handle bar light.
The pedal is either too long or the center is too low. It will touch the ground every time I make a turn if it is extended to the bottom.
The hydraulic disc brakes work well. It is light to squeeze than a mechanical brakes but I don't think the stopping power is any different.
The tires are non-tubeless rated. However, I have no problems running them tubeless with Stan after I taped the wheels.
The display is nice and bright. I don't like having to reset the trip counter manually. I wish it would reset after power on/of. It has a clock and trip timer which I find useful.
Misc problems:
- The bike arrived with damage on the body and rack. The damage is not a result of shipping. It was built and shipped with the damage. After a few weeks of back and forth, they agreed to refund me $200 for the damage. Although it's only cosmetic, I am disappointed with the lack of quality control.
- A few weeks ago, something was making a rattling noise like when you have coins in your dryer. It lasted about 2 miles then it stopped. I haven't heard it since. I sounded like it came from the motor but I can't really tell.
- When using the throttle in 9th gear, there is a clicking noise coming from the drive train. It clicks every few hundreds feet. I feel like something is going to snap or break. I have since stopped throttling in 9th gear. Waiting to Rize to help me troubleshoot this problem. The same clicking also happens in 8th gear but not as often.
- When the bike was new, in 9th gear, the chain was about 1/8 inch from the frame. It has stretch and now rubbing against the frame.
- I can no longer remove the battery. It looks like the key isn't "unlocking it". Waiting for Rize to help me resolve this problem.
Sizing:
- I am 5'8"/150lbs and the bike is too big in its default configuration. The suspension seat post adds about 4 inches to the height of the bike. The stem is not adjustable causing me to sit high and lean forward. I end up buying an adjustable stem and a regular seat post and the bike is more comfortable now.
Motor:
Here are my speed test result depending on how hard you pedal and battery level:
PAS 1 (sport mode): 14-22 mph
PAS 3 (sport mode): 20-28 mph
PAS 5 (sport mode): 24-32 mph (I can sustain 28 mph. You would have to be in very good shape to sustain 28+ mph)
Throttle only 8th gear: 30-34 mph
Throttle only 9th gear: 30-38 mph
The throttle is variable speed like your gas pedal.
Battery range:
Throttle only: 12-14 miles (estimated).
Pedal + Throttle: 8 miles PAS 5 (sport mode) + 8 miles (max throttle) about 15-20% battery remaining.
Pedal only (PAS 5 sport mode): 16 miles with about 25-30% remaining.
Pedal only (PAS 5 sport mode): 22 miles (estimated)
Note: once battery reaches about 10-15%, it might drop to 0 and provide less assist very suddenly. I have encountered this situation a few times going against the wind at around 18 miles mark (PAS 5 only, no throttle). At that point, the battery drop to 0 and I have to pedal a lot harder to get around 15 mph.
Misc:
The light is auto on/off which is nice. However, the front light is too dim to be useful. I manually turned it off and use my handle bar light.
The pedal is either too long or the center is too low. It will touch the ground every time I make a turn if it is extended to the bottom.
The hydraulic disc brakes work well. It is light to squeeze than a mechanical brakes but I don't think the stopping power is any different.
The tires are non-tubeless rated. However, I have no problems running them tubeless with Stan after I taped the wheels.
The display is nice and bright. I don't like having to reset the trip counter manually. I wish it would reset after power on/of. It has a clock and trip timer which I find useful.