Well, my Lectric XP Lite just arrived this morning. The FedEx guy just left it by my door and didn't even knock so if you're expecting one perhaps check outside. I only knew because of my Shop (Shopify) app sent me a notification that it was delivered.
The box was relatively undamaged except the handle part was torn and the plastic insert fell inside the box. I can't even complain about that. Good job FedEx! I noticed on the box that "Slime" was checked so it looks like Lectric ignored me choosing no Slime when I added it to cart... Annoying because I know it's going to be a mess to clean up, but I'll deal with it. I was a little nervous unboxing because I wasn't sure what to do but I just lifted the whole thing out and then started cutting zip ties, pulling off plastic and paper. It was packed pretty well, and I haven't found any damage so also very good.
The whole "New bike experience" could have been improved. What I got from Lectric is a "Your package has arrived, thanks for shopping" email. I ordered a bike from Rad and got several emails to include new rider tips and links to an assembly/ maintenance videos. I've heard that their customer support isn't as good as Rad but I'm hoping I won't need it anyways.
The only "assembly" I had to do was attach the handlebars and turn around the seat because it was backwards for some reason. The tan paint looks awesome! I was a little worried that maybe I should have chosen black but no I'm happy with my choice. It's so much smaller than even a regular bike and although it says 46 pounds it doesn't feel so heavy like some cheap Walmart pedal bikes. Even though it's not a step-thru it's nothing to step over it because it's so small. The tires seem more like a kids BMX knobby bike tire vs something you would expect on a e-bike made for city streets. They probably figured that some customers would want to take it on dirt or gravel so these will work on any surface. I suspect you could get more range with a smoother tire but for my use it's only going to be for short trips under ten miles so I should be fine.
The instructions say "Charge before first use" so that's what I'm doing now. I'm waiting patiently because I don't want any problems. I'll reply to this post with updates
The box was relatively undamaged except the handle part was torn and the plastic insert fell inside the box. I can't even complain about that. Good job FedEx! I noticed on the box that "Slime" was checked so it looks like Lectric ignored me choosing no Slime when I added it to cart... Annoying because I know it's going to be a mess to clean up, but I'll deal with it. I was a little nervous unboxing because I wasn't sure what to do but I just lifted the whole thing out and then started cutting zip ties, pulling off plastic and paper. It was packed pretty well, and I haven't found any damage so also very good.
The whole "New bike experience" could have been improved. What I got from Lectric is a "Your package has arrived, thanks for shopping" email. I ordered a bike from Rad and got several emails to include new rider tips and links to an assembly/ maintenance videos. I've heard that their customer support isn't as good as Rad but I'm hoping I won't need it anyways.
The only "assembly" I had to do was attach the handlebars and turn around the seat because it was backwards for some reason. The tan paint looks awesome! I was a little worried that maybe I should have chosen black but no I'm happy with my choice. It's so much smaller than even a regular bike and although it says 46 pounds it doesn't feel so heavy like some cheap Walmart pedal bikes. Even though it's not a step-thru it's nothing to step over it because it's so small. The tires seem more like a kids BMX knobby bike tire vs something you would expect on a e-bike made for city streets. They probably figured that some customers would want to take it on dirt or gravel so these will work on any surface. I suspect you could get more range with a smoother tire but for my use it's only going to be for short trips under ten miles so I should be fine.
The instructions say "Charge before first use" so that's what I'm doing now. I'm waiting patiently because I don't want any problems. I'll reply to this post with updates
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