Issue with my Stromer ST2

[Alex_C]

My ST2 has 950 miles and has been trouble free until today. Plugged in the bike this morning. Was showing just over 1/2 full. Unplugged this afternoon and the Omni screen stayed on, but doesn't show anything. Tried turning it on or off and nothing changes. Rode it around the block, it has zero power. It's like it's on - screen and buttons, but it isn't. No light and no power and no data or text on the Omni. Any ideas before I call the dealer?

 

[Alex_C]

I did that and it reset everything, thank you.

Also, my bike downloaded the new firmware but it goes in a continuous loop when you click yes to install, it just keeps asking the same question every 20 secs.

 

[Ravi Kempaiah]

I did that and it reset everything, thank you.

Also, my bike downloaded the new firmware but it goes in a continuous loop when you click yes to install, it just keeps asking the same question every 20 secs.

Make sure you're in an area that has good network coverage. If the network is feeble then the update may not go through.