Step-through ebike for a grand you can buy from and service at a local bike shop are few and far between, the
Aventon Pace 350 is maybe the only $1,000 ebike I can think of you can buy from a
bike shop, otherwise as
@AlanDB pointed out you might suggest raising his budget to $1500 so he can go to a Trek dealer and test ride the
Electra Townie Go! 7D.
If you go mail order you'll need to ask around to find a bike shop prepared to service the bicycle components and for warranty support on the electrics you'll have to pay a shop to work on it and order the parts remotely from the retailer, also you'll need to read the sales agreement carefully to determine if they will accept returns and who pays for assembly/disassembly and shipping as you'll be unable to test ride the bikes beforehand. If you decide to go that route here are a few step-through budget mail-order ebikes available new for around a grand:
- Bikesdirect.com
Mango eKeys7, these cruiser ebikes have the same type of feet forward riding position, geared hub motor, and 7-speed gearing, as the Electra Townie Go! 7D, but for $400 less.
- Refurbished Genze E100 series, resold from the manufacturer
website, the battery is small but a replacement pack is cheap, uses a geared hub motor with cadence pedal assist and a throttle, however all sales are final on the refub bikes so you can't return it.
- Swagtron EB10, a budget priced cruiser with rim brakes but more comfortable wider tires than their other budget ebikes, top speed from the geared hub motor is 15mph but Micah Toll gave it a favorable
review.
-
Schwinn EC1 from Walmart.com, similar to the Swagtron EB10 but $100 cheaper, equipped with disk brakes, and Walmart take returns if you don't like it.