I have been using the KMC E-10 chain for the last 8 months and have never had a problem, all my buddy's are using them too.
Gents leave the political and "woke" BS for another site. It looks like a customer got a bike with some wrong parts, he called Mr. P. and got it straightened out. Buy a 11spd chain on amazon and swap it out until the correct set-up gets to you.
As far as getting "replacement" parts on a bike that cost's a pretty penny to start with thats no bueno unless they are an upgrade from what was agreed to. If there is an additional cost for any components that should unfortunately be covered by WW. Don't think you can pay a little less money from what was agreed to and it's OK. Couple of friends of mine ordered complete bikes from overseas and when they showed up the rear shock and front suspension fork were substituted for a considerably less quality component. No prior warning or even an apology. So they bitched for a couple of days and then I had them pony up some dough and we ordered some better items and I helped them install and adjust for their style of riding. Today we went on a good ride out by buckman and you should of seen the smiles on their faces when we were done, after a couple of cold ones no doubt.
Guys don't sweat the little things or even the big ones. Verbally attacking another poster on here is a cowardly act straight up. I want to hear different opinions, might not agree with it but that doesn't make you or me a jerk. When small companies make that jump to being a big company lots of stuff gets dropped in the frey no matter how careful they try to be. Don't know Pushkar at all but the interaction I have had with him besides not answering e-mails in a timely fashion has been fine. I feel he genuinely wants to provide a good quality product. Some of the post's I read on here about Pushkar can you send me a pic of mine or can I see another color or can I substitute another component would drive me crazy. I would think trying to offer everybody everything would be a nightmare. Just be thankful he's not LUNA out here on the left coast. These "Threads" are supposed to be for "helping or informing" other like minded people. Just like in life if you have an issue with someone go to the source and handle your business, it never helps to tattle to hundreds of strangers, who want to add "their wisdom".
Personally I could NEVER wait a year to get a bike, car, truck or whatever but hey thats just me.
Gents leave the political and "woke" BS for another site. It looks like a customer got a bike with some wrong parts, he called Mr. P. and got it straightened out. Buy a 11spd chain on amazon and swap it out until the correct set-up gets to you.
As far as getting "replacement" parts on a bike that cost's a pretty penny to start with thats no bueno unless they are an upgrade from what was agreed to. If there is an additional cost for any components that should unfortunately be covered by WW. Don't think you can pay a little less money from what was agreed to and it's OK. Couple of friends of mine ordered complete bikes from overseas and when they showed up the rear shock and front suspension fork were substituted for a considerably less quality component. No prior warning or even an apology. So they bitched for a couple of days and then I had them pony up some dough and we ordered some better items and I helped them install and adjust for their style of riding. Today we went on a good ride out by buckman and you should of seen the smiles on their faces when we were done, after a couple of cold ones no doubt.
Guys don't sweat the little things or even the big ones. Verbally attacking another poster on here is a cowardly act straight up. I want to hear different opinions, might not agree with it but that doesn't make you or me a jerk. When small companies make that jump to being a big company lots of stuff gets dropped in the frey no matter how careful they try to be. Don't know Pushkar at all but the interaction I have had with him besides not answering e-mails in a timely fashion has been fine. I feel he genuinely wants to provide a good quality product. Some of the post's I read on here about Pushkar can you send me a pic of mine or can I see another color or can I substitute another component would drive me crazy. I would think trying to offer everybody everything would be a nightmare. Just be thankful he's not LUNA out here on the left coast. These "Threads" are supposed to be for "helping or informing" other like minded people. Just like in life if you have an issue with someone go to the source and handle your business, it never helps to tattle to hundreds of strangers, who want to add "their wisdom".
Personally I could NEVER wait a year to get a bike, car, truck or whatever but hey thats just me.
