yeah not sure what they plan on replacing yet, still havent heard back. I filed down the welding point, much smoother now. I also filed down the holes around the problem area. The current rim tape is 16mm, i bought the Velox 16mm and also 19mm, i have my old bike that needs new tape also so if the 19mm is too big i will try it on my old bike. I feel like the 16mm is just enough to cover the holes, maybe the 19mm couldn't hurt with a little extra protection?
I also purchased a better pump to keep on me, and another pump that is battery operated and rechargeable. I also ordered flatout , and after i install the Tannus armor i will decide if i want to use it or not in that or maybe just my other e-bike. Thanks for all the replies.