Enough is enough, is it time to begin a Class Action or other legal action for Allant owners?

[pmcdonald]

I have 2 BH and the Dapu hubs are still working impeccably.
2015 and 2018 ebkes.


First you bought yours used, it could have had and likely it did have 10k+ . A used ebike is problematic.

Tip:

Changing the display would bring a heavily used ebike from 15k miles to 0miles ! Each display has it's own memory. If you put a new one, we have now a 0miles ebike, or maybe 500miles if you buy used BH display for 40-50$.

And you are complaining that the hub gave up...



Person who sold it may have put many milesand sold it like new cond. when it may have been heavily used. You can't tell how many miles they have from how they look, ebikes add ip miles very easily, b/c is like a car, not a lot of effort on out part.

Never buy used ebike ! I learned that lesson.

My Nitro is pristine condition and i did 13-15k miles on it ! With 30mph capability , miles add up fast and easy. The other one , for winter , same story, a few issues but i know how to fix them and taking the rear wheel out is easy !

There was nobody to show you thay and you had to improvise.

Here :

Bike upside down !
Just untwist each screw(pull on the RD for the axle screw on that side to untwist easier), unplug motor cable, put the RD In smaller
cog , turn tne cranks and make sure is in 11/-2t cog, spray some wd-40 on each side of the axle/hub, give it a good push and pull sideways (2-3mm) , hold on the rd, pull on the wheel, remember how it was positioned(the spacer, axle hub direction)
When putting it back, all steps in reverse.
2-3min. !

Their bikes after 2017 have THRU axle. You would greatly enjoy that. Buy still need to pay attention on how the hub is placed .

Your argument that I don't know the bikes history is true. The absolutely mint frame condition and amount of battery deterioration would indicate the stated mileage was true but I have no way of knowing. The hub was also perfect for about 4k km of my use before exhibiting issues, so I don't think it had a pre-existing problem.

I certainly won't be buying used again though, even from a dealer as highly respected as SEB.

But my point still stands: no component is 100% reliable, all brands have issues and BH is no exception. (The 4.4k messages in the user subforum are testament to that.)

In the case of the OP let's see what the dealer and/or Trek do to make good.

 

[Ebiker01]

I certainly won't be buying used again though, even from a dealer as highly respected as SEB.

But my point still stands: no component is 100% reliable, all brands have issues and BH is no exception.

Yes, unless they offer great warranty, have many mechanics on hand and the dealer is close by.
But even with those guarantees, better to just get new.

I also agree, that all ebike brands can have issues, or any consumer product.
For ex., whenever i'm on amazon i use 3-4additional reliable sites to get truthfully honest reviews and only then i get some courage to buy. Even @4.5stars , many products are worthless. So many paid reviewers.
At least here on EBR there are many honest and reliable consumer experiences.

 

[bikeman242]

Yamaha motors on Trek bikes??? What??

 

[FlatSix911]

Yamaha motors on Trek bikes??? What??

Trek is currently partnered with Bosch and Fazua.

E-Bike Overview | Trek Bikes

www.trekbikes.com

 

[rich c]

When i made it LOUD and CLEAR that Specialized, Treks , Giants have major issues and SHOULD ONLY go with BH or BH EASY MOTION,many posters were so massively brainwashed they didn't even knew about BH.

Now you guys didn't bought them , they LEFT the US , all operations ate closed. Europe is full of HAPPY ebikers on reliable ebikes from brands
that will never come to US , b/c here the specialized brainwashing of Trek/Giant/Specialized is enough to fool the regular customer.

Either the cheap clunkers or the ERC's (expensive refined clunkers ) , or expensively refined ?

I'm getting a mtb. soon and guess what, it will be a BH, b/c is very reliable , and warranty still works from Spain i was sent a minor part in 5days !
And what else you guys don't know is that regarding frames , GIANT makes most of them , for Trek and many other companies. Not for BH.

Other thing is STOP BUYING BOSCH motorized ebikes !! Shimano Steps/YamahA, diversity is good .

You will not listen , i know, wait 1-2more years and BOSCHS will have all sorts of limiters and proprietary service that you need to pay big bucks in order to service it.

If you need any service at all. 4 years on my 2, 2016 Haibikes with Bosch and I still just get on and ride.