daniel1999
New Member
How did you solve the problem?
What did you do to stop appearing on the display?
What did you do to stop appearing on the display?
Boschs Purion - "Change Display Battery"
- Thread starter redalexx
- Start date
Toomanycats
Active Member
I hope I can help. Some other people in the thread above have had this problem, including me, right now.
Just because it says “change display batteries” doesn’t mean the batteries aren’t working. The system seems to reset itself after being turned on and off several times.
First of all the Purion gods are capricious. Make sure you’re using the correct Maxell brand batteries to try to appease them, just in case. Then hopefully the system will reset itself after being turned on and off a few times, and you won’t get that message.
If you are stuck, you can start the display by turning the main battery on. But I’ve never had to do this, so I can’t say if it works. It’s just what the owners manual say and what other posters have done.
daniel1999
New Member
I've put a 3-sided battery (TOSIBA.GP Super.Philips) so it just looks like 2 days goes well and after the defense I already have 2 months so it does even if I find this type of material maxell cr2016 can work well without this defective
Or can a reset be done by pressing the buttons?
Last edited:
daniel1999
New Member
My wife and me we bought the bikes in the same month.
While I'm commuting she is using it for short ways in the city with the kids and the trailer.
After 4 month the purion showed the message "CHANGE DISPLAY BATTERY" while shutting of the system.
Well after another 4 or 5 days we coundn't switch on the system any more.
After changing the batteries (2x CR2016) the system worked again ....... for one day. Guess what? System doesn't work again!
So the dealer called the Bosch hotline:
If you change the CR2016 batteries you must wear gloves, else the batteries can go empty or due to greasy skin the batteries can discharge in the purion.
Nice to know, right?
how did you get rid of this problem did you change something or how did you solve it?
daniel1999
New Member
how did you get rid of this problem did you change something or how did you solve it?
Toomanycats
Active Member
I wanted to drop this comment in here for what it’s worth. My Purion display would give me the “change battery” message, I’d change the little batteries, and after 3 weeks, I’d get the same message.
I thought the display was defective, and I know the dealer would have fixed it- but I just couldn’t bring myself to part with the bike- not even for a few days.
Welp, the last set of batteries seems to have done the trick. No more messages. I am thinking that possibly a lot of the batteries marketed as Maxell out there may often be old, defective, or even counterfeit, and this might be part of the problem.
Just thought I’d throw this out there for anyone who’s still running into this situation.
I thought the display was defective, and I know the dealer would have fixed it- but I just couldn’t bring myself to part with the bike- not even for a few days.
Welp, the last set of batteries seems to have done the trick. No more messages. I am thinking that possibly a lot of the batteries marketed as Maxell out there may often be old, defective, or even counterfeit, and this might be part of the problem.
Just thought I’d throw this out there for anyone who’s still running into this situation.
Hi folks. Just got a Cube with Bosch CX and Purion display. I started getting the Change Display Battery message just a couple of weeks later. Took the bike in, they checked it and it was fine for a couple more weeks. Then started getting the message again. Changed the batteries with new batteries. Three days later, same situation. I took the bike in again and had them call the dealer hotline (this is in the Netherlands, by the way) and they sent out a new controller. Dealer changed it out and told me he found what the problem was during disassembly. Somehow, during the manufacturing process, the cable from the controller got in a spot by the main battery mount inside and got pinched. As Orwell would say, double-plus ungood. I'm hoping the replacement does the trick.
Tim859
Member
To be honest I haven't turned my bike off in a long time so I don't know if I'm still getting the message. It automatically shuts off after 10 minutes so I don't bother most of the time. I need to check if I'm still getting the message. It hasn't let me down yet and I ride it most days. Thanks for reminding me.
OK, following up. Bosch dealer hotline had the shop tech replace the Purion with an Intuvia today. It's on there temporarily (two weeks) to see if it works. If it does, they will just upgrade me to the Intuvia. If not, then they are looking at possibly replacing the motor. I think they are hoping the Intuvia will mask the problem enough so that everyone's happy. Tech says he thinks they are trying to treat the symptom rather than the problem. We'll see.
So, spotted this post and noticed nothing's been updated in a while; thought I'd add my findings:
I bought a new Raleigh Felix with the Bosch Active Line motor, Performance Line battery and the Purion display. I found after about three weeks it started to display the "change battery in display unit", so I looked up instructions in booklet it says batteries are DL/CR 2016, so I went to the shops and got the Duracell DL2016, replaced as per instructions. Well the message still displays so I took it to Halfords; they do a full inspection of the whole bike, gears, electrics, battery, display. They also sell that bike and so do maintenance / services on it. Halfords noted that the batteries should be CR2016, they replaced them for me and so far no errors. CR2016 are Maxell and Energizer.
It seems to be most devices don't notice the CR / DL but the Purion display does. Halfords say that the notification will not cause problems or randomly stop, if in doubt leave the bike in the mode you usually use, then switch on from the battery.
I bought a new Raleigh Felix with the Bosch Active Line motor, Performance Line battery and the Purion display. I found after about three weeks it started to display the "change battery in display unit", so I looked up instructions in booklet it says batteries are DL/CR 2016, so I went to the shops and got the Duracell DL2016, replaced as per instructions. Well the message still displays so I took it to Halfords; they do a full inspection of the whole bike, gears, electrics, battery, display. They also sell that bike and so do maintenance / services on it. Halfords noted that the batteries should be CR2016, they replaced them for me and so far no errors. CR2016 are Maxell and Energizer.
It seems to be most devices don't notice the CR / DL but the Purion display does. Halfords say that the notification will not cause problems or randomly stop, if in doubt leave the bike in the mode you usually use, then switch on from the battery.
Well, as I mentioned above, Bosch got involved in my problem and decided that a motor which was programmed for the Intuvia display was installed on my bike, instead of the one for the Purion. Makes no sense to me, but they said if I wanted to stick with the Purion, they'd have to have the entire motor shipped back to them. I just went the easy route and they replaced the Purion with the Intuvia. So far, no probs. CR or DL batteries made no difference when I was having my issues.
Good luck, y'all!
Good luck, y'all!
AnthonyGallota
New Member
- Region
- USA
Changed the Purion display batteries twice and still got the message to replace when turning off the bike. Used Maxell CR2016 the first time and Energizer CR2016 the second time. Suggestions? Bosch Team members?
fooferdoggie
Well-Known Member
thats weird usually that cane changed by the dealer. but maybe it's a motor glitch thing?
rich c
Well-Known Member
Are you not close to the dealer you bought it from? I suggest your remove the main battery pack, or push the reboot button on the battery pack to do a reset. I'd take a little denatured alcohol and clean the faces of the batters as well as the contacts in the display. After that, go to the dealer and let him plug the diagnostic cord in and let the computer tell you the problem. By the way it's better to start a new post compared to tagging onto a post that was started 5 years ago.
AnthonyGallota
New Member
- Region
- USA
No I am not close. I always remove the main pack to charge it. I do not understand how alcohol could help when the message says to replace the battery, not clean it. Again, the dealer is not close. I post where I feel it is most appropriate. I first searched for an answer to my question, and by renewing this thread which deals with the exact same issue that me and many others are facing I hope that Bosch team members will respond and everybody will have an answer. Rich c, I see that you are a Well-Known Member. Could you please ask a Bosch Team member to reply? Thanks.
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