The % difference is greater from ECO to CITY so you feel it more. Do this test. Go to your big chain ring and smallest cog on your cassette and start pedaling in ECO mode, switch to CITY, switch to TOUR, switch to POWER- you will feel the difference. You have to apply pedal effort before the torque sensor knows what you want it to do. Let me know how you feel after the test. Hope this helps. I had the same issues my first few hundred miles.