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  1. Stephen - Bosch Team

    2020 perf line cx gen 2 update

    I cannot determine just on that---I am not super versed in their product portfolio. Do you have a picture? Easiest determination in generations of Performance Line CX is the size of the chainring. A smaller chainring, i.e. 18 to 20 teeth denotes our Gen2. A more standard-sized ring, 32-36 teeth...
  2. Stephen - Bosch Team

    2020 perf line cx gen 2 update

    I ride a Gen2 CX DU daily if that's any consolation ;)
  3. Stephen - Bosch Team

    2020 perf line cx gen 2 update

    Hi, regarding our Gen2 DU, pictured on the right in the attached photo----it is not eligible for the 85NM torque update.
  4. Stephen - Bosch Team

    Hi, i am considering buying a new Trek Rail 5 2020

    @33red --Check out the link below to find a lot of interactive information on our Performance Line CX drive unit that you would be riding on your prospective Rail 5...! Bosch Performance Line CX
  5. Stephen - Bosch Team

    Charging multiple Bosch batteries in succession

    To officially answer this, you should be absolutely fine. If it is a known-working official Bosch charger, there should be zero issues. Our chargers get put to the test in a normal year at industry events that include demos...!
  6. Stephen - Bosch Team

    bosch nyon 2021 release date

    Just to officially answer this, you will not have the benefits of eMTB mode if you elect for Custom Riding Modes to be turned on. Custom Mode 3 will not work in unison with eMTB.
  7. Stephen - Bosch Team

    bosch nyon 2021 release date

    The Nyon does not have any support for third-party music controlling, like the Smartphone Hub does. The Cobi.Bike app (Smartphone Hub) is a different software avenue and these two will be kept separate. They Nyon and Kiox sync up to our Bosch eBike Connect app and the SPH to our Cobi.Bike
  8. Stephen - Bosch Team

    Bosch Performance CX not powering up correctly

    Hi Steve, thank you for taking the time to put such comprehensive notes into your post. I would recommend taking the bike at this time to your nearest Bosch certified dealer. There, they can run through some further troubleshooting steps with the power cable and possibly the power cable to the...
  9. Stephen - Bosch Team

    Limited Smartphone Hub Display information compared to Nyon or Kiox

    If it is a NA unit, a SW update will not install a horn. You would need to switch to the Cobi head unit that is offered in Europe
  10. Stephen - Bosch Team

    Limited Smartphone Hub Display information compared to Nyon or Kiox

    The North American version of the Bosch Smartphone Hub using the Cobi app does not feature a horn
  11. Stephen - Bosch Team

    bosch nyon 2021 release date

    Correct. This should be the case if the wires are long enough for your cockpit and frame design.
  12. Stephen - Bosch Team

    bosch nyon 2021 release date

    There are new premium features through the eBike Connect App for the Nyon that allows a rider to customize their assistance output, etc. "Custom Riding Modes."
  13. Stephen - Bosch Team

    bosch nyon 2021 release date

    @BoHappy ---the Nyon has been released. It is appearing on some OEM models coming into shops at this time. We are awaiting retrofit kits to be available through our US service partner. That should occur around October. @fooferdoggie -The Nyon does indeed sync to the eBike Connect app...
  14. Stephen - Bosch Team

    Kiox Ebike connect not showing ft climb/ascent

    I intended to disseminate the info that the app needs to be up and running---in my experience, even in the background of the phone it will capture GPS tracking. When riders have not launched the app at all, it will not track GPS when you open it up and sync your last ride.
  15. Stephen - Bosch Team

    Limited Smartphone Hub Display information compared to Nyon or Kiox

    The Cobi.Bike app does need to open and used for it to sync with Strava.
  16. Stephen - Bosch Team

    Kiox Ebike connect not showing ft climb/ascent

    My experience using the eBike Connect App is thus--the GPS tracking is completed through the app on the phone, not the Kiox. Thus, the eBike Connect App must be up and running on your phone during your ride. That produces seamless GPS tracking through hundreds of rides for me. With the eBike...
  17. Stephen - Bosch Team

    Kiox Ebike connect not showing ft climb/ascent

    Currently, the Bosch eBike Connect app will not display climb/ascent when used with a Kiox. The eBike Connect app is the same platform used with our Nyon head unit as well. Current work is being done on this topic.
  18. Stephen - Bosch Team

    Limited Smartphone Hub Display information compared to Nyon or Kiox

    Hi @Lowndes--- to add to my colleague's explanation, through the Cobi.bike app, you have the opportunity to sync up a Strava profile. Once this is complete, every ride that occurs using your Smartphone Hub/Cobi.bike app automatically uploads the Strava platform. There, you can see a ton of data...
  19. Stephen - Bosch Team

    Smartphone hub - broken bottom bracket after 50km

    Have you contacted your local dealer with the anecdote of this? They may be able to assist with our European service team.
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