Stuck Nyon Button on 2021 Trek Allant+ 7S

MrLibraryMan

Member
Region
USA
My Allant+ 7S has a lower stuck button on the Nyon even after cleaning it (with floss, alcohol, and Q-tips). I think the spring in the button is shot, and so it makes it real difficult to ride my bike to get it to the speed I want until I do something about it. The bike has 10,371 miles on it, and I ride it every day on hilly terrain (asphalt and concrete only) just 7 miles for some light exercise. I have no need for a GPS. So can anyone suggest what replacement computer should I consider getting as a replacement, or is there a way to fix the button spring?
 
Which model number? I’ve seen two—a 300 and a 500. And would that be compatible with the 2021 bike model?
No, those are both SmartSystem Kiox. You would want the original Kiox IF your computer is actually broken.

The Nyon has 2 buttons, main power and the headlight button. The handlebar remote (which is the same for Nyon, Kiox, and Smartphone hub) has the +- assist buttons and the <> and select button. It is wired to the Nyon mount and can be easily replaced as Foofer linked to. All you need is 1, maybe 2, allen wrenches
 
PS: if it is the power button on the Nyon that is broken there are workarounds that do not require replacing the Nyon if all you don't need to turn it off/on mid ride.
 
No, those are both SmartSystem Kiox. You would want the original Kiox IF your computer is actually broken.

The Nyon has 2 buttons, main power and the headlight button. The handlebar remote (which is the same for Nyon, Kiox, and Smartphone hub) has the +- assist buttons and the <> and select button. It is wired to the Nyon mount and can be easily replaced as Foofer linked to. All you need is 1, maybe 2, allen wrenches
It's the minus button that is stuck.
 
PS: if it is the power button on the Nyon that is broken there are workarounds that do not require replacing the Nyon if all you don't need to turn it off/on mid ride.
Hi BlackHand, My NYON (M21) has no response from the power button. (Unit dropped, refitted to bike and power button then turned on with just a glimpse of a screen display and then black screen and non responsive. Just wondering what work arounds you are referencing before commencing surgery. ( I have a 2nd NYON from another bike which is fully functional on this bike. i.e. NYON will not power up whether on or off the bike.)

Is there a diagnostic app to use via the USB connection?

Thanks Stephen.
 
The workarounds I was referring to were in the case of a functional Nyon that has a stuck or broken power button. The bike turns on anytime a battery is connected as well as when you unplug it from being charged.

If your Nyon is nonfunctional then these won't help. I'm not aware of any diagnostic app for the Nyon. The dealer app will read firmware and sw versions of everything in your system, but I think you can already see this in eBikeConnect...
 
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