Trubo Como 3.0 drag

[MutinyGuy]

I have had my Como for less than a week now with 30 miles on it. I notice that when I stop pedaling there is a noticeable amount of drag...probably cuts my speed down by 1-2 mph...maybe that is normal...when I turn off the assist...battery still on, no drag at all.
Looking for some input from others.

Jim

 

[Volts]

Jan and my Como, it's smooth, no drag symptoms like you describe. When other people have written to the forums with similar symptoms, their remedy has been to take it back to the bike shop and they start replacing components till fixed. I know you said you had to drive a ways to the bike shop where you got yours. Sorry for your bad luck.

 

[MutinyGuy]

I don't remember the bike having any kind of drag when I picked it up. I noticed while riding yesterday that the speedometer was a bit erratic. Riding along at ~18 mph it would "flash" to 74 mph for a quick moment...did that several times. Now I notice on the display I show a full battery and on the battery it shows 4/5....so something is amiss

 

[MutinyGuy]

Another issue....so pulled out the battery to do a "hard" restart. PITA to get it back in. Instructions say insert the bottom first then push by the battery on/off switch to engage the lock...I had to use the key and turn it all the way clockwise like I was removing the battery. Once I did that and held the key in that position the battery was able to lock in place once I released the key...maybe I got a lemon!!

 

[Volts]

You'll get the hang of taking the battery out and in. It takes some finesse and fine hand movement to initially align it when installing and then when it is positioned into the many splines; and then it gets a final hard whack for the last sliver of engagement.

You'll get it fixed. Will your local shop work on it? If not, to go all the way back to Phoenix will be inconvenient.

From what I've seen, when people have problems with their Specialized, Specialized steps up and fixes things. That's a big reason I went with a major brand, as I figured electric bikes aren't a mature product with a set design, best to go with a big player who will stand behind their product.

Our bikes have more sensors than many bikes for smoothness; cadence, speed,and torque. When it works, as it has for Jan and my bikes perspective, the whole pedaling experience is as smooth as butter, seamless integration and such a silk smooth operation, every day we can't wait to ride again.

Hope you get your's working as it's supposed to soon!

 

[PaD]

You'll get the hang of taking the battery out and in. It takes some finesse and fine hand movement to initially align it when installing and then when it is positioned into the many splines; and then it gets a final hard whack for the last sliver of engagement.

You'll get it fixed. Will your local shop work on it? If not, to go all the way back to Phoenix will be inconvenient.

From what I've seen, when people have problems with their Specialized, Specialized steps up and fixes things. That's a big reason I went with a major brand, as I figured electric bikes aren't a mature product with a set design, best to go with a big player who will stand behind their product.

Our bikes have more sensors than many bikes for smoothness; cadence, speed,and torque. When it works, as it has for Jan and my bikes perspective, the whole pedaling experience is as smooth as butter, seamless integration and such a silk smooth operation, every day we can't wait to ride again.

Hope you get your's working as it's supposed to soon!

Putting the battery back on my Vado is a pita because the way the battery tray and battery is designed and constructed is nothing but bad engineering.
I have problems with the odo ( among other things) and Specialized hasn’t bothered to answer in 3 weeks.

Tell me more about all those sensors for cadence, speed and torque. I’ve heard there is a torque sensor and nothing else.