Yesterday I did a 41.37 mile ride and retuned home with 37% battery life, sounds good and I wanted to share the numbers so you can get a real world look at the bike and its usage by the numbers. The BOSCH estimates are based on mountain terrain, 195 lbs for bike and rider, cadence of 90, good weather, light breeze, 19 MPH. My region is quite hilly but no especially long mountain uphills.
Battery 500 Whr
Distance 41.37
Elevation 2893 ft
Cadence 91 RPM
Power Self/Motor 50/50
Battery Remaining 37%
Battery usage Information:
Average WH 12.0856
Actual used WH 345
Battery was in operation for 28.5469 Miles and returned home with 37% Kiox
Calculated usage and WH left at end of ride based on 500 WH battery x 37% = total usage of 315 WH and returns home with 185 WH
Actual WH usage 345, returned home with 155 WH
Problem: There is 8.7% (round up to 9) or 30 WH discrepancy in expected vs recorded trip. 30 WH will return close to 2.5 miles at this usage (12.0856) which is to me ....significant.
Why share this usage data? Because you will want to know if there is a battery cell issue when you get an e-bike. The results shown here demonstrate a potential issue with the battery having 470 WH capacity not 500 WH. I did use the integrated lights and there is expected loss from the battery but 9% of WH seems like its too high based on stock LED light power usage. I have also found but I believe is a normal function that the battery will charge to 98% at times rather than 100% to perseve battery function. 98% of battery charge returns 490 WR and on the conditions above would yield a total milage of about 40.5 miles.
I have returned the bike to Trek this morning for a diagnostic on the battery as I have had it for approximately 3 weeks. I should hope there is not a 9% drop in WH during this short period of time. Trek has been quite good with performing work on the bike to date and I should hopefully hear back soon as to the battery status. Has anyone else seen a marked discrepancy in stated battery capacity and real use capacity?
Thanks for reading,
PS
I did discuss my findings briefly to the bike tech at Trek in Westlake village CA, however it seemed that this was beyond his ability to understand and hence the technician when addressing the question of the missing WH, he simply stated all depends on how you are riding, which is true and for which I provided the data for at each level of the ride and WH utilized. The technicians go by what their computer shows them and I like all customers do not have access to what is demonstrated. I was hoping for a print out of full battery charge and the WH that is being held. But no that was not offered nor given. The Tech did suggest speaking with Bosch directly, to which I replied nicely that I purchased the bike from them as a unit from Trek, under a Trek Warranty, and to separate responsibility of battery - motor to another company, if the battery is under performing than it would necessitate the return of the bike under the 30 day satisfaction guarantee. After all It is a $7000 dollar bike plus taxes and it should perform flawlessly to spec. I have had the bike in for 4 issues, the day I purchased the derailleur was no positioned correctly causing gear and chain slippage - chain would fall off bike -easy adjustment; However more involved was issues of the bike shutting down going over small bumps (intermittently), that required 3 visits to shop to repair and eventually they had to re-align the battery, and finally this visit for an inquiry and testing of battery. The Trek Techs have had to perform at least 4 software upgrades since purchasing the bike including today. To that end on a longer rides this week I will re- analyze the results, as one single sample is not enough data go by. Trek has been responsive and offering great customer service overall. They have addressed most issues to day and I still find this bike simply incredible, a try joy to ride.
Battery 500 Whr
Distance 41.37
Elevation 2893 ft
Cadence 91 RPM
Power Self/Motor 50/50
Battery Remaining 37%
Battery usage Information:
Usage Type (turbo was not used) | Percent of Time Used | Miles | WH/Mile | Bosch Estimates WH/Mile // estimated miles |
off | 31 | 12.8231 | 0 | - |
eco | 32 | 13.24 | 12.085 | 7.46 WH/M // 67 miles (I believe this to be an inaccurate representation of mountain riding from BOSCH's range calculator) |
tour | 34 | 14.0658 | 12.091 | 17.24 WH/M // 29 miles |
Sport | 3 | 1.2411 | 12.086 | 20.83 WH/M // 22 miles |
Battery Usage | WH used (rounded off) | |
Off | 0 | |
ECO | 160 | |
Tour | 170 | |
Sport | 15 |
Battery was in operation for 28.5469 Miles and returned home with 37% Kiox
Calculated usage and WH left at end of ride based on 500 WH battery x 37% = total usage of 315 WH and returns home with 185 WH
Actual WH usage 345, returned home with 155 WH
Problem: There is 8.7% (round up to 9) or 30 WH discrepancy in expected vs recorded trip. 30 WH will return close to 2.5 miles at this usage (12.0856) which is to me ....significant.
Why share this usage data? Because you will want to know if there is a battery cell issue when you get an e-bike. The results shown here demonstrate a potential issue with the battery having 470 WH capacity not 500 WH. I did use the integrated lights and there is expected loss from the battery but 9% of WH seems like its too high based on stock LED light power usage. I have also found but I believe is a normal function that the battery will charge to 98% at times rather than 100% to perseve battery function. 98% of battery charge returns 490 WR and on the conditions above would yield a total milage of about 40.5 miles.
I have returned the bike to Trek this morning for a diagnostic on the battery as I have had it for approximately 3 weeks. I should hope there is not a 9% drop in WH during this short period of time. Trek has been quite good with performing work on the bike to date and I should hopefully hear back soon as to the battery status. Has anyone else seen a marked discrepancy in stated battery capacity and real use capacity?
Thanks for reading,
PS
I did discuss my findings briefly to the bike tech at Trek in Westlake village CA, however it seemed that this was beyond his ability to understand and hence the technician when addressing the question of the missing WH, he simply stated all depends on how you are riding, which is true and for which I provided the data for at each level of the ride and WH utilized. The technicians go by what their computer shows them and I like all customers do not have access to what is demonstrated. I was hoping for a print out of full battery charge and the WH that is being held. But no that was not offered nor given. The Tech did suggest speaking with Bosch directly, to which I replied nicely that I purchased the bike from them as a unit from Trek, under a Trek Warranty, and to separate responsibility of battery - motor to another company, if the battery is under performing than it would necessitate the return of the bike under the 30 day satisfaction guarantee. After all It is a $7000 dollar bike plus taxes and it should perform flawlessly to spec. I have had the bike in for 4 issues, the day I purchased the derailleur was no positioned correctly causing gear and chain slippage - chain would fall off bike -easy adjustment; However more involved was issues of the bike shutting down going over small bumps (intermittently), that required 3 visits to shop to repair and eventually they had to re-align the battery, and finally this visit for an inquiry and testing of battery. The Trek Techs have had to perform at least 4 software upgrades since purchasing the bike including today. To that end on a longer rides this week I will re- analyze the results, as one single sample is not enough data go by. Trek has been responsive and offering great customer service overall. They have addressed most issues to day and I still find this bike simply incredible, a try joy to ride.
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