I bought a Stromer ST1X in mid July. I have been experiencing problems with the lights as described below. Here are my observations:
The primary problem is that the lights do not come on and stay at full brightness unless under specific circumstances. In my ride last night, this is what I noted:
1. When the assist level is set to 1, the lights are never at maximum brightness, and feel more like a low beam.
2. When the assist level is increased to 2 or 3, the lights dim further from when at level 1.
3. When I remove all power assist, the lights stay at maximum brightness.
4. When riding at any power level, if I tap the brakes, the lights momentarily switch to maximum brightness.
5. Each time I stop, regardless of the assist level, the lights will blink on and off, and then eventually stay lit.
Given the above observations, and the fact that I don't have expert knowledge, here are my conclusions:
1. It doesn't seem that I have a loose connection, as the above observations happen even over smooth surfaces
2. It appears that the problem is some kind of power management issue. Whenever power is not used for assist (level 0, or brakes applied), I get full brightness in the lights. Increasing power assist makes the lights dimmer.
I have contacted the dealer, but no response from them yet. Any suggestions on how to proceed would be appreciated. Thanks.
Murali
The primary problem is that the lights do not come on and stay at full brightness unless under specific circumstances. In my ride last night, this is what I noted:
1. When the assist level is set to 1, the lights are never at maximum brightness, and feel more like a low beam.
2. When the assist level is increased to 2 or 3, the lights dim further from when at level 1.
3. When I remove all power assist, the lights stay at maximum brightness.
4. When riding at any power level, if I tap the brakes, the lights momentarily switch to maximum brightness.
5. Each time I stop, regardless of the assist level, the lights will blink on and off, and then eventually stay lit.
Given the above observations, and the fact that I don't have expert knowledge, here are my conclusions:
1. It doesn't seem that I have a loose connection, as the above observations happen even over smooth surfaces
2. It appears that the problem is some kind of power management issue. Whenever power is not used for assist (level 0, or brakes applied), I get full brightness in the lights. Increasing power assist makes the lights dimmer.
I have contacted the dealer, but no response from them yet. Any suggestions on how to proceed would be appreciated. Thanks.
Murali
