I took delivery of my Turbo Vado 5 SL EQ today. What a great experience! Specialized had the bike waiting in a fitting area. The staff spent about 2.5 hours doing registration and instruction on the bike. Then she adjusted seat and handlebars for me. A few great things that sets Specialized apart in my opinion:
- Lifetime frame warranty
- 2 years warranty on everything else but tires tube and saddle
- 2 years warranty on paint (mines not painted though)
- 2 years 24/7 road service, 3 events per year. Basically they’ll come and get you and the bike and return to home or shop for repair. 50km limit.
- 2 years free personal casualty , life, and liability insurance
- Optional theft and damage insurance ($10 USD/mo.)
- 1 free FutureShock adjustment
- 100 mile tuneup
I don’t think Giant/Trek/Merida would offer that level of services and perks.
The bike fit perfectly on the roof rack , although for extra safety I added a few bungee cords for redundancy.
Now if the torrential rain will stop so I can go for a ride!!