Specialized Creo clicking

[ElevenAD]

My shop soon diagnosed it and new motor fitted. I’ve heard a few have required this. Contacts Specialized direct our UK one was most helpful.

what motor is this?

 

[Dallant]

I have a Creo and on steep hills standing on pedals I get a clicking noise from front bottom bracket area Change chain and pedals but still there any advise

Have you checked your frame for cracks!

 

[sojourney]

Talked to bike shop today. Specialized said to file a warranty claim. Want pictures of bike and serial number.

Shop just installed new motor. Seems to have fixed noise. Only problem is I threw chain off front chain ring when climbing hill. Shop said they didn't do anything to cause this. I've had the bike a year and never had this problem until first time I rode after new motor.

 

[Stefan Mikes]

Shop just installed new motor. Seems to have fixed noise. Only problem is I threw chain off front chain ring when climbing hill. Shop said they didn't do anything to cause this. I've had the bike a year and never had this problem until first time I rode after new motor.

Has the Shadow derailleur clutch been on?

 

[sojourney]

Has the Shadow derailleur clutch been on?

Yes, I talked to the shop and they have a call into Specialized Support. They can't figure out why the chain wants to climb in the 2 largest sprockets on cassette and off the front chainring. Everything looks correct.

 

[BayneP]

Have you got this fitted

 

[sojourney]

Have you got this fitted

No, my bike didn't come with that. The guy at the shop just showed me that yesterday. Looks like a good idea but there something else going with the rear cassette since the chain wants to move to next sprocket on the last two.

 

[Stefan Mikes]

No, my bike didn't come with that. The guy at the shop just showed me that yesterday. Looks like a good idea but there something else going with the rear cassette since the chain wants to move to next sprocket on the last two.

Wrongly adjusted derailleur.

 

[sojourney]

Wrongly adjusted derailleur.

He says he's checked all that out plus checked the alignment of the derailleur.

 

[sojourney]

Heard back from shop yesterday. Tech talked to Specialized warranty support. They said to file a warranty claim for a new chainring. I just find it weird that I never had this issue until motor was replaced. Tech compared my bike to new one everything is the same.

 

[sojourney]

Problem solved. It turned out that the inside portion of master link on chain had very slight deformity. Replaced with quick link. Everything is good.