Shimano nexus roller brake noise - left brake on descent

[William1949]

Has anyone had this grating noise coming from the left brake/front wheel? It is on a relatively short - quarter mile descent going under 10 miles and hour.

It happens when I am coming back to my house. I am gradually slowing down so I can apply both brakes together smoothly to come to a stop.

I squeeze - squeeze and the the front brake sounds off. I continue squeezing both to a sudden halt. Not smooth or silent.

Is this normal? I have a brand new Electra Townie Go 8i?

Does it need Shimano grease on just that brake?

Thank you so much.

 

[Angela M.]

I'm sorry to hear you're having issues with your brakes. I can't offer a solution but hopefully another member will see this soon and will be able to help.

 

[William1949]

Thank you, Angela for your kind response. Can you ask Court if has ever experienced this noise with any Ebike that uses Shimano Nexus Roller Brakes? I know he is busy. Thank you again young lady.