What do you have for an Allant? Those of us with 9.9S have had the Shimano rear hubs failing. My second one is failing now. The 8.8 and 7.7 are using bontrager hubs and don’t seem to be a problem. Check to see if the sound is associated with the speed of the bike or pedal speed by shifting and listening. Really hard to tell where the Noise is coming from and many bike shops think it is the motor. Search for some threads on the 9.9 and you find quite a bit.I started hearing this scratching sound as you can here in the video. I took it to LBS, they couldn’t find any issue. If someone can figure out what this sound is, it would be much appreciated!
What do you have for an Allant? Those of us with 9.9S have had the Shimano rear hubs failing. My second one is failing now. The 8.8 and 7.7 are using bontrager hubs and don’t seem to be a problem. Check to see if the sound is associated with the speed of the bike or pedal speed by shifting and listening. Really hard to tell where the Noise is coming from and many bike shops think it is the motor. Search for some threads on the 9.9 and you find quite a bit.
Wow! 2nd one failing now....uuuggggh
I have to say, although Trek goes the distance for their customer, the length of time pertaining to this issue and it still being unresolved is totally unacceptable.
Ask Trek for your money back...they gave me mine, as I had the Allant+ 9.9S for almost 6 months, it was in the shop more than it was able to be ridden, and I was lucky to break the 700 miles in those 6 months.
Get a Specialized Turbo Vado 5.0 for $1800 less than the Allant+ 9.9S, enjoy the ride.
I have to say so far (fingers crossed) ZERO issues with the Turbo Vado 5.0, killer bike, agile, responsive, nice, can't wait to see the next years models.
I WAS a Trek loyalist, but given the issues with the previous Super Commuter +8S and then the Allant+ 9.9S, one might begin to wonder what the heck is going on.
After all, it's a frame, it has components, and if the components are faulty, resolve the issues, right?
Just had to chime in everyone.
Oh, and have had it only 3-1/2 weeks, closing in on 400 miles, perfect!
Hi GuruUno,Wow! 2nd one failing now....uuuggggh
I have to say, although Trek goes the distance for their customer, the length of time pertaining to this issue and it still being unresolved is totally unacceptable.
Ask Trek for your money back...they gave me mine, as I had the Allant+ 9.9S for almost 6 months, it was in the shop more than it was able to be ridden, and I was lucky to break the 700 miles in those 6 months.
Get a Specialized Turbo Vado 5.0 for $1800 less than the Allant+ 9.9S, enjoy the ride.
I have to say so far (fingers crossed) ZERO issues with the Turbo Vado 5.0, killer bike, agile, responsive, nice, can't wait to see the next years models.
I WAS a Trek loyalist, but given the issues with the previous Super Commuter +8S and then the Allant+ 9.9S, one might begin to wonder what the heck is going on.
After all, it's a frame, it has components, and if the components are faulty, resolve the issues, right?
Just had to chime in everyone.
Oh, and have had it only 3-1/2 weeks, closing in on 400 miles, perfect!
Hi tpete61, the 9.9 has a different rear hub than the 7.7 and 8.8, which are Bontrager hubs. The 9.9 hub is a Shimano, and they have explained to me that it is tricky to assemble. I have been working with Trek/Shimano to fix the problem, but some of the guys just went ahead and replaced their Shimano hub with an Onyx hub. Other than that, the bike has been fantastic. It is fun to ride, and it will be nice to update the firmware to raise the torque. I will do that when they have the parts,There are many happy Trek owners here. Yes any brand can have some issues I'm not defending Trek in any way nor am I a fan boy.
However I have 1,000 miles on my Allant +7S. I have had ZERO problems with it. I would have to say not everyone has encountered the problems you have.
I know this was resolved some time ago but I had to mention that I was riding my Allant+7 the other day on the short gravel road pictured when I suddenly had a really raspy noise that continued when I got back on the paved trail. I was sure it was some dirt between the brake pad and rotor. I tried the brakes a number of times and with varying firmness to no avail. After a couple of hundred yards, I got concerned enough to stop. Examined the brakes front and back but couldn’t find anything. Started walking the bike forward and the sound was still there and even louder. Stopped and looked at the underneath part of the fender and spotted a very crispy thick leaf stuck in there just enough to be rubbing the tire. Removed the leaf and all was fine again. I just was really shocked at how much noise that damn thing made!The problem has been resolved, in a very unexpected way.
I took it to by local shop twice, they couldn’t figure it out.
I took it to the store where I bought the bike - which is about 25 miles away. First, they checked the breaks, no issue. Then they checked the hub, they disassembled and reassembled the whole thing, no change. The bike is still in the return window, so at that point, we started the return process.
When I was taking out the receipt from by backpack, the guy said; “Wait a second. That front reflector looks crooked”.
Yeah, a very inglorious resolution, but that was it. He moved the reflector. And the sound is gone.
I love my bike again![]()
Very interesting. Have not run into that yet, but good to know!I know this was resolved some time ago but I had to mention that I was riding my Allant+7 the other day on the short gravel road pictured when I suddenly had a really raspy noise that continued when I got back on the paved trail. I was sure it was some dirt between the brake pad and rotor. I tried the brakes a number of times and with varying firmness to no avail. After a couple of hundred yards, I got concerned enough to stop. Examined the brakes front and back but couldn’t find anything. Started walking the bike forward and the sound was still there and even louder. Stopped and looked at the underneath part of the fender and spotted a very crispy thick leaf stuck in there just enough to be rubbing the tire. Removed the leaf and all was fine again. I just was really shocked at how much noise that damn thing made!