Riese & Müller : Reliability & Support

[E-Wheels]

David ,so sorry to hear it. Please consider the Moustache lineup if they are available to you in Australia. These bikes are designed and assembled in France. https://moustachebikes.com/en/electric-bikes/

Steve I would be interested in a FS Moustache commuter but unfortunately they pulled out of Oz

 

[steve mercier]

Steve I would be interested in a FS Moustache commuter but unfortunately they pulled out of Oz

Ahh... bummer. Well at least David still has his trusty Powerfly 5 ?

 

[HariSeldon]

Ahh... bummer. Well at least David still has his trusty Powerfly 5 ?

The German posts were interesting, mentioning the possibility of a duff Bosch cable and connection problems with the control unit.
Here in the U.K. the Bosch unit is probably the dominant e bike motor unit and there are numerous dealers, an informal chat with a local dealer rated them highly for fixing things very quickly and being very reliable.


For the OP I would suggest trying to check all the cabling for any damage ( endoscope perhaps) and any connections.

This is probably teaching gramma to suck eggs but I would not be surprised that a slightly dodgy electrical connection could cause any manner of software issues sporadically