Loving the ride
it is fast and powerful – just as advertised.
The assembly instructions are really sparce. Frankly lousy. Maybe they had intended a seasoned bike enthusiast with proper tools and know how to install the handlebar. But mine were tightened as much as possible with the basic allen key that comes in the box. However the handlebars could turn without the wheel turning. Dangerous. Took it to a bike shop and they fixed it.
The derailer & chain are not right (bike shop tech said they could see derailer was “bent”). But I have to wait a full week before they can get me in for a proper service call. Until then I have to put up with it skipping gears – shifting gears without me doing it. Maybe this is par for the course with a bike assembled in China. Oh well.
Ariel Rider email support has been helpful answering questions. Would be easier & faster to have phone support though.
This bike is big – a brute. And heavy. But the huge tires do make it more comfortable on city streets and urban bike trails. I feel I will be very happy with it once these initial kinks get worked out with a bike tune-up.
So who else is loving their new Kepler?
![Smiling face with smiling eyes :blush: 😊](https://cdn.jsdelivr.net/joypixels/assets/7.0/png/unicode/64/1f60a.png)
The assembly instructions are really sparce. Frankly lousy. Maybe they had intended a seasoned bike enthusiast with proper tools and know how to install the handlebar. But mine were tightened as much as possible with the basic allen key that comes in the box. However the handlebars could turn without the wheel turning. Dangerous. Took it to a bike shop and they fixed it.
The derailer & chain are not right (bike shop tech said they could see derailer was “bent”). But I have to wait a full week before they can get me in for a proper service call. Until then I have to put up with it skipping gears – shifting gears without me doing it. Maybe this is par for the course with a bike assembled in China. Oh well.
Ariel Rider email support has been helpful answering questions. Would be easier & faster to have phone support though.
This bike is big – a brute. And heavy. But the huge tires do make it more comfortable on city streets and urban bike trails. I feel I will be very happy with it once these initial kinks get worked out with a bike tune-up.
So who else is loving their new Kepler?