Thanks! Loving it so far! Hope your weather gets better soon!Beautiful bike. I'm currently snowbound with travel/touring at a standstill but confident this Spring freedom rules. If I could do-over your bike would be at the top my list.
Well... I love it!@DaveMatthews So it's been a month. How the Stance e+2 been treating you.
That's very interesting. I'm assuming there was some moisture that got into the connections? I don't think I've had any. Time will tell.I have had the same problem a few times - I have fixed it by blowing compressed air and contact cleaner into the connectors and letting it dry out completely.
Appropriate decision.Update #3
They replaced the wiring harness on the recommendation of Giant.
Bad news... the wiring harness did not fix the sudden off.
Good news... they got a new Stance E in this morning and are giving that to me! Yay!
They'll put my wheels and pedals on it and I'll pick it up tomorrow.
Gotta like that!
Not sure. You've had no issues that I've read about, so perhaps a batch issue?Appropriate decision.
What he heck is going on at Giant?
Perhaps - mines a 2020 Fathom with a Pro motor and the 500 Wh battery.Not sure. You've had no issues that I've read about, so perhaps a batch issue?
Lol!Perhaps - mines a 2020 Fathom with a Pro motor and the 500 Wh battery.
No issues - and yes, that sound you hear is me knocking on wood...
Art's is 2021 with Pro motor and 625 battery. (Trance)
Louis' is a 2021 with Pro motor and 625 battery. (Explore)
Yours is a 2021 with Sport motor and 500 battery. (Stance)
All 3 of you have MY21 - and 2 have the same motor and battery and unfortunately what appears to be the same problem..
I think you all have different controllers - so what else is there?
Maybe you guys have the Tuesday build bikes (or their Taiwanese equivalent).
Car salesmen always said you didn't want the car built on a Friday - especially before a long weekend...
Yeah, I was wondering about the battery as well. I'll find out today. It's a corporate store, so I'm guessing all the parts and labour are internal costs to Giant.My battery is at the front too on my 2020.
It would be interesting to see if they put your old battery in your new Stance (and vice versa) and took both for a ride.
See which bike failed - follow the fault. An accepted methodology for chasing intermittent electronic faults.
However, unless the LBS could get extra compensation from Giant for their extended troubleshooting labour, they've no real impetus to do so.
Warranty the bike and move on is likely the plan.