I purchased this EAHORA x5 bike originally from Amazon... lucky for me! EAHORA is the worst experience I’ve ever had with electric bike... First off I opened box , there was no Manual No instructions No Nothing... seemed weird to me right away... but I went forward... I intially charged the bike rode it 3 days straight, after each ride I charged the battery,the temperature was quickly changing so I didn’t ride for 2 week.... when I attempted turned on again nothing happened....bike did not wanna turn on,after troubleshooting I immediately called Amazon and told them my experience, they said they would reach out to Eahora to find a solution..... Eahora said it was a maintenance issue and that they Do Not! Warranty the battery .... huh??? The battery is the most important thing on those bikes, of course they don’t warranty! I Will Not Buy EAHORA Bikes or Parts! They do not stand by their product! You want a good bike??? Visit Rad Rover.com good bikes and they warranty the whole bike! Including the battery! Eahora is Garbage!