Mid drive motor opinion clearance bike

[Itselectric]

So after 11 days with this ebike it just kind of gave up on me.

I know how to switch the gears properly to avoid stressing the motor. I know which gears to operate the level 5 power in.

All of a sudden the chain started skipping and the motor was on and off and on and off. More chain skipping. Weird noises.

I got off and started walked to avoid breaking anything. At first I thought it was maybe just a gear cable had stretched or a limiter screw (which is possible) but i am uncertain why that would affect the motor to do what it was doing.

From the reviews online other people had same issue with this bike.

Anyway took it to store to get fixed and that assuming the motor doesn’t need to be replaced.

Seems like I can ask to return it too. Based on what I have mentioned, does it sound like
I should return it?

I mean if these issues happened only 40kms on bike how will it ever last?

 

[stompandgo]

I would investigate the chain skipping problem with the motor off. Fix that first.

 

[Itselectric]

Just seems really high maintanence as people have discussed online. Not sure I can handle dealing with chain issues every 10 days.

I mean it rode perfectly for the first 10 days.

 

[RunForTheHills]

I know you are frustrated, but you may have multiple issues happening at the same time and you shouldn't conflate them together when troubleshooting. The mechanical parts of your bike are not new technology and you don't need to deal with chain issues every 10 days if worn parts are replaced, you have a good chainline, the shifter and derailleur are not from different groups or manufacturers (made to work together), and everything is adjusted properly.

 

[Itselectric]

I know you are frustrated, but you may have multiple issues happening at the same time and you shouldn't conflate them together when troubleshooting. The mechanical parts of your bike are not new technology and you don't need to deal with chain issues every 10 days if worn parts are replaced, you have a good chainline, the shifter and derailleur are not from different groups or manufacturers (made to work together), and everything is adjusted properly.

Right. But why would there be a worn part on a brand new ebike is my question I guess.