EBO Phantom Kit Review

Ann M.

Well-Known Member
Denver based Electric Bike Outfitters newest kit, the Phantom, is either a front or rear mount with a narrow enough profile to install on a single gear bike. Nice too, is that this kit comes with disc brake mounting and available for a number of wheel sizes.

The Electric Bike Outfitters EBO Phantom Kit is an affordable electric bike kit with everything you need to get going: motor, battery, throttle, pedal assist. Custom designed casing is narrower than many other 350 watt motors and fits in 100 mm dropouts without scraping the fork, perfect for cycle cross, fixies and city style bike conversions. Front or rear wheel compatible, available in 16, 20, 24, 26 and 700c ~28" sizes, you choose from single speed, 6, 7, 8 or 9 speed cassette options for a bit extra. Fewer magnets on the cadence sensor (5 vs. 12) so not quite as responsive, have to take the crank arm off to get it installed, smaller battery capacity (but also lighter and smaller size), solid one year warranty on the kit.
I read the review and bought the kit. I can not recommend it. The installation manual is horrible, including lack of part identification. No insight on there website, no instruction videos. I eventually figured it out by looking at the video this website posted, but had parts left over (?).The controller is from Asia, meaning the instruction manual is is written like the manuals we used to see from Sony in the 1970's. It is still a mystery to me how it works. The battery charger doesn't recognize the battery to charge it. No help with these instructions either....also written by non native English writers. This is so sad because on the 4 rides I took the device seems to work well. This product is just not ready for prime time.
Thanks for your feedback @Rick M. I'm sorry to hear that was your experience with it! Some times the order you plug everything together makes a difference when trying to get a battery to charge.
Thanks for your feedback @Rick M. I'm sorry to hear that was your experience with it! Some times the order you plug everything together makes a difference when trying to get a battery to charge.
Thanks for responding to my post Tara I've decided to give them another try, and am taking up their offer to have the charger and the battery ship back to them for a new one. I am so hopeful that this works, because absent the technical difficulties, the product appears to work very well. I recently took it on a 40 mile bike ride with peddle assist and it worked fine. Best, Rick
I'm glad you are going to give them another go! I'm looking forward to hearing how new new battery and charger work out for you!
I have purchased two EBO Phantom kits. The first one at the beginning of March to try on my Public D8i and to see if the battery would fit on my wife's Linus M8. After installing the kit on my bike and using it for a week or so I decided to purchase a second kit, as the battery fit was just fine on the Linus. Both kits are the front hub motor version, as both the bikes are equiped with Shimano 8 speed IGHs in the rear. The install is very clean, only two cables running from the front of the bike to the controller/battery mounted on the down tube. All the wires from the handlebar area (left and right e-brakes, throttle, and the KT-LCD3 display) plug into a pigtail with only one cable at the other end that runs down the down tube, back to the controller. The motor cable is the second cable running back to the controller. The PAS sensor mounted at the bottom bracket plugs into the third cable that exits the controller. Very clean. Jason and his crew at EBO have done a great job of getting the length of the cables just about right so that you don't end up feet of extra cable to deal with. I had about a foot or so excess cable from the motor that needed to be looped and zip tied to the seat tube down by the bottom bracket. On the Public, because it has full length chain guard with mount at the bottom bracket, in the same location that the PAS sensor mount is located, I needed to do some modifications to the chain guard bracket so that both it and the PAS bracket could be mounted together behind the fixed cup of the bottom bracket. I felt this was a better solution than mounting the PAS on the left side of the bottom bracket, which I guess is possible but would have been a more difficult modification that what I wound up doing. I should also mention that the Linus was equipped with a 46t front chainring, which make contact with the battery mount. I switched it out for a 42t, like what is on the Public, and the clearance was fine. I also switched the rear cog to a 22t from 20t to keep the gearing the same as before. My only other suggestion/complaint is that the three button selector that controls the KT-LCD3 display is hardwired to the display and that wire could be a bit longer. Had a bit of a challenge getting the three button selector positioned next to the left grip, particularly on the Linus. Almost ran out of cable, but was ultimately able to get it done.

I love the KT-LCD3 display. There is a lot of adjustability to the settings. Court covered some if it in his video, but not all. The instructions aren't always the clearest, but with some playing around it becomes clearer (although I would not mess with setting P1 - P3, leave those were they are. Same with C2) Yes, there is a cruise setting (Parameter C7, if set to 1 then cruise function is On), and the throttle can be set to come on without pedaling or it can be set that it will function only when pedaling. With either set up, you are able to coast while in the cruise setting. And yes Court, there is even a setting to allow the throttle to function in assist level zero (P4 Parameter set to 0 and C4 Parameter set to 3), although I have not personally tried this setting. Parameters P4 and C4 work together to set up the throttle/PAS functionality. One of the programmable settings is the max speed. The unit default setting is 25 kph but the max setting is 72kph. I've set ours for 45kph (28 mph). One side note, the display only registers speed and time when the motor is operating. So when you coast without using the throttle or on cruise, the speed drops to zero and the trip time (used for average speed and time of trip) stops registering until the motor is running again. I will say that the e-brakes are great. I really like that feature and is one of the reasons I went with the EBO kit over another companies, who don't offer them for their kits). I won't mention who that company is, but they just put out an installation video for their new 500w kits and I have to say it does nothing to make me what to buy one of their kits. Not even a mention of which side of the bike the motor cable should on (to ensure the motor powers the wheel in the right direction).

I first became aware of this kit via the review on ElectricBikeReview.com and the accompanying video. My decision to go with the EBO Phantom kit was based a lot on the aesthetics of the installed kit (didn't want a ton of different wires running every which way to deal with), balancing power and range with weight and cost. Each kit added 13 lbs to the bikes. The power and range work well for our needs. We are no hotrodders, but we do pedal while riding and don't use the bikes like mopeds. We can move along at 18-20 mph in level 2 or 3 on level ground with no problem. We live in an area with rolling hills, so find ourselves using levels 4 or 5 for short climbs . But mostly we ride in level 2 or 3. Would I like more power? Sometimes, but it's not worth the extra expense and weight. Our typical ride is 10 miles and we return with 1 bar out on the little battery icon on the display. My longest ride was 21 miles with a lot of rolling hills and some headwind for part of the the ride. When I was done I had two bars (out of four) out on the display and 2 of the 4 green lights out on the battery.

Jason at EBO has been a pleasure to deal with. I've spoken to him several times on the phone with questions. He's been very responsive and has provided details on things like the specific cells used the the battery (Samsung 26F). This was my first venture into e-Bikes and I wanted to start with a commercial kit rather than purchasing a complete bike, so that I would have a better understanding of the system. Because of the high level if integration with this kit, other than playing with the settings on the display, it does not lend itself to customization. For instance, the controller is integrated into the bottom of the battery mount. Makes for a very clean install but you are not able to connect a watt meter (like a Watt's Up or Cycle Analyst) between the battery and controller to analyze the battery performance. So there are trade-offs.

This is an unsolicited review of the EBO Phantom kit. I have no personal connection to EBO or any of their employees and I paid the full retail price for each kit I purchased.

David Person

Nice pics! Was hoping you would give us a look at your ebikes :). We appreciate the level of detail that you're sharing on the 2 kits; please keep us updated as you crank out the miles about how they perform over time. It's hard to know everything about a system from one test ride or one review.
An update to something that I wrote in my review above. There is a bit of difference between the two hubs in regards to the max speed that each hub will reach, regardless of the setting on the KT-LCD3. Powering the wheels unloaded (front tire off the ground) yields a top speed of 25 mph on one hub and 31 on the other (if the max speed on the KT-LCD3 is set above say 50 kph). The hub that spins up to 25 mph will start limiting the wattage out on the road at about 21-22 mph. So that is about the top speed of the hub, while the other hub will continue to apply power above that, to about 26 -27 mph. Given that the top gear on both bikes is 92 inches, 22 mph is about the top pedaling speed without assist, so a max assisted speed of 22 or so works well with these bikes (we rarely power the bikes using only the throttle, instead we ride them like regular bikes except with pedal assist). I spoke with Jason at EBO regarding difference in speed as he said that the hubs are supposed to be limited to about 20 mph, but occasionally one slips through, which I think is the case with the faster hub. Other than that, the two kits perform the same and we are very pleased with them for our use. Would it be nice to have more power and speed? Yes, sometimes. But that would mean more weight, both in the battery and in a larger motor, more cost, etc.
Just wanted to say thanks to David for posting such a detailed review, and both Rich and David for the high-res photos. I am leaning heavily toward getting a Phantom kit for my Trek 7100 hybrid, and information like this is helping to push me over the edge. :) I'd already watched Court's review and spent some time attempting to decipher the KT-LCD3 manual, and it's good to know my understanding of it (without having used it) matches more or less with what David wrote here.

Any additional thoughts or comments on the kit in the last few weeks?
A couple of months back I installed Phantom kits on two of my neighbor's bikes. A Marin hybrid and a Momentum Street which make very nice ebike platforms. The Phantom kit makes for a very nice clean install, and my neighbors are very happy with them.


IMG_1754 (1).JPG
I've had a phantom installed on a craigslist nashbar 29er frame since April of 2016. Since that time, I regularly commuted 15 miles per day for about 3 months, then 7 miles per day for about 10 months, and now just to and from the bus stop (<1.5 miles/day total). Getting a bit weary of traffic in orange county CA and the gov't pays for my bus pass. The battery isn't what it was a year ago, but still does well. I just rode the Santa Ana river trail to Huntington Beach round trip (40 miles) with some wind on the way down and the battery helped me make it through, although I was pretty low on power by the time I made it home. The battery is a good size/capacity - very sufficient for most ebike users. 350 watt motor is pretty peppy (75 kg rider). I recommend 29er (or similar) tires to keep the shock of road vibrations low on the battery and connections. Now look at my bike. Not a bad bike for $1100. I'm saving a lot of cash having no car.
Very cool bike! I like the simple frame and the disk brakes. Very sano.
That picture certainly wasn't taken in OC, where is it? Looks like Navajo lands in AZ to me. Or maybe Moab?