That's disconcerting. Where do you live because they are available in the US (I bought one)? These systems are really not user serviceable and depend on an authorized Orbea dealer. I bought mine from Mike's Bikes which is a big chain. I would be surprised if they could not repair my system if it needed it.I imported one from UK in August. Still not available in USA.
No torque sensor - motor comes on when u start pedaling and turns off about a second after you stop. That’s not a big problem since the motor is so weak you can barely tell when it’s on or off.
External battery is an empty promise. No release date has been given, and when it is, add one year.
After 5 winter months, maybe 300 miles, my system went dead. No response whatsoever to any control input. It’s a now a 35 pound grAvel bike with no assist. Looks very pretty though.
To be fair, Orbea is sending me a new internal battery/electronic control module ( it’s all one sealed unit). I expect to see it in about 3 months- that’s how long it took to ship the bike.
I’m not sure what I’m going to do with it since the ECM must be paired to the CAN bus using a special code, and none of my LBS has a code.
I’ve bought a Raleigh Tamland IE while waiting and I’m very pleased with it. It has the Brose Motor which has been proven on the Levo and Vado. And it’s German, those guys know how to build things.
If I ever get the Orbea fixed, it will go up for sale. Or you can have it now, half price as is where is.
Was it set up for a 15 or 20 mph cutoff? Is there a USB port on the module? How were the gear cables run inside the frame?The UK dealer from whom I purchased the bike sent me a new battery/controller module under warranty, with instructions on how to remove and replace. They had already mated the unit to my serial number so there was no configuration required. It wasn’t very hard, took about two hours. Ebikeshop.uk. Straight up honorable guys.
They sent the gen 2 model, which seems to run just a little bit stronger than the gen 1 unit. Probably not, but seems that way.
Just purchased wilier cento 1 ultegra di2. What a waste of money! I got it to keep riding with my younger wife (my knees are pretty bad now @ 70 years). It has no pedal TORQUE sensor so for riding with her f.e. in trying to keep pace with her i have to constantly stop pedaling to slow up a bit or switch it off temporarily which is a big distraction. It's either on or off in one of the 3 assist levels. With the shimano system like i have on a mountain bike I can always keep pedalling when slowing just don't push hard on pedals. I had no idea what a bad design x35 until I had a few rides on it. Without pedal torque sensor it's either on or off. And the iwok switch IS extremely annoying- one has to take eyes off the road and a hand off the bars and toggle through its different settings. very disappointing for my purpose
JMS> Thank you that is very helpful. I have recently purchased an Orbea Gain F40 It has the X35 motor. I also have a Specialised Vado.Hi
I have had my new Colnago E64 di2 for 6 weeks now.
This is my experience:-
The Colnago E64 is powered by the Mahle X35 rear hub motor (same as Wilier Cento 1, Bianchi Aria, Ribble SLe et al).
The maximum stated power output is 250W and the maximum speed is limited to 15mph (UK).
My bike is a Colnago size 52s - equivalent to 56cm in other brands.
I am 5 ft 11 inches tall and the size fits perfectly.
The bike weighs 11.55 kg (25.5 lbs) with pedals.
The UK importer has confirmed that the maximum assist levels are set at Green 75W, Orange 125W and Red 225W.
These are the assist levels at 100% on the ebikemotion app. Lowering the levels on the app, lowers the above levels.
These would appear to be the same settings as the Wilier Cento 1, although Mahle, the X35 motor manufacturer says that their motors are client specific. No two are the same. Attached is a power/speed graph (previously posted by another contributor for the Wilier Cento 1).View attachment 59839
If I turn the bike upside down and spin the wheels, the front wheel spins for 120 seconds, the rear wheel spins for 7 seconds.
The X35 motor does not spin freely, there is noticeable resistance.
To get the most out of the X35 motor you must understand the power curves and the resistance above 15mph (25kph)
The bike has good acceleration from a standing start.
Up hills, the motor is very effective - but not above 15mph. There is no point standing on the pedals. Steady cadence is the game.
Last week I went up Shaley Brow, Lancashire - average gradient 7%, maximum gradient 17% - without getting out of the saddle.
My 24 mile route, including Crank Hill - 4% gradient - used 48% battery charge. I hadn't done that route for 20 years. I am76 years old.
On a more undulating 12 mile route the battery uses 18% charge.
The X35 motor is excellent - up to 15 mph. Once above 15mph the X35 motor is a liability.
The only thing I use the ebikemotion app for is to check the battery level after a ride.
Ebikemotion is a Spanish software company and is now owned by Mahle, the German company that makes the X35 motor.
The question is: Is an e-bike worth it?
If you want it for long flat high speed rides with average speed above 15mph, the answer is no.
However, for rides predominantly up to 15mph, the answer is yes.
The motor effectively cancels out headwinds. For the same effort as previously you can ride the same route much faster.
The downside is that when you stop pedalling the resistance of the X35 motor acts as a brake.
Hope my experience is helful to others contemplating getting an road e-bike.