I wonder if if you buy it at Costco if you get the Costco return policy....I didn't think to ask that!
They had them at my local Costco in Plano Texas (northern edge of Dallas) last month for about a week and I bought one.
I checked at the customer service desk, they said it carries the regular Costco return policy - so it can be returned whenever for a full refund, no hassle.
I asked if it would follow the electronics return policy of just 90 days and they said nope, regular return policy applies!
What's IBD by the way? Just curious, not familiar with the acronym.
I can tell you I definitely bought mine because it was at Costco
This is my first eBike, I figured it was pretty low risk to get it from Costco since I can take it back (pretty much indefinitely) if I decide it's not the right fit for me.
I'm excited and surprised they carried it even briefly, and I plan to show it to everyone I know to help get the word out.
I did a bit of shopping around and test rode a couple before buying, I'm lucky enough to have an eBike shop within an hour of home - apparently there's only 2 dedicated eBike shops in Texas.
I know REI and some other bike shops carry a limited selection of eBikes, a guy at my local REI warned me off of them and said nobody likes them, they all get returned, they're plagued with issues - he wouldn't even keep his charged up so people can test ride them.
After a couple weeks on the GenZe, I can say I'm definitely planning to always own an eBike going forward.
I fully expect to upgrade within 3-5 years as they get better, cheaper, and more available.
I think selling them at Costco is a great way to get people exposed and encourage people who are still a little unsure to go for it.