IRS4
New Member
As I tell most of my customers, leave it to the test ride. Have multiple locations using 20+ bikes for bike shares I think makes a statement about the reliability with riders averaging 8 miles commutes (one way). After sales service and support with IZIP is probably in line with being on par with the best, after all they also took care of Haibike up until a couple of months ago.
I have an izip Treking that ended up with battery, and battery replacement problems. They (Santa Monica CA izip store) gave me an E3 Nitro loaner for three months and refitted the Treking from the in-frame battery (no longer available) to a rack battery. Total cost, zero dollars. So, a little bummed about the bike, thrilled with the care.