My wife wanted an ebike but had no interest in test riding, regardless of my attempts to convince her to do so. She bought a Trek Allant+ 7, which turned out to be a disaster. She fell the first time on it. That single failure got into her head and she fell nearly every time she attempted to ride it thereafter. She can ride a bike, but for some reason this thing intimidated the hell out of her. Of course, not having tried it before buying, it wasn’t a good fit for her, which certainly contributed to her difficulties, but it was the fear factor in large part.
I sold it at a $1000 loss with maybe 20 miles on it, and she then bought a Rad Mini Stepthrough. I hate that bike with its cadence sensor. Sure, it’s fun if you want to use the throttle and ride around on a limited-power motorcycle, but when pedaling, it feels like you’re faking it, due to the amount of assistance, even at the lowest level. She, on the other hand, is in love with it, so I don’t mind having it in the garage at all.