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Deleted member 4210
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Ok, this is a topic that nearly everyone avoids, especially ebike OEM's, but mostly people who buy ebike. I'm talking about taking routine care of the bike components on your ebike.
Most calls I get about problems result not from ebike defects but serious lack of basic care, and understanding the need for it.
If you haven't ridden a bike for a long time, prior to getting an ebike, or just rode it and never did any taking care of it (things like chain cleaning, lubrication, inspection of brake pads and rotors before every ride, cable inspection, or checking of tire pressure) then this is for you.
I would also add that when buyers ask 'what is the maintenance' 9 out of 10 people literally whince or look at you like you're an alien when you answer their question about basic care.
So here it is in black and white. Don't argue with it, just do it ! If you don't you will regret it.
1) clean and lubricate your chain frequently. How often ? Well you know what a clean chain looks like,and what a dirty one looks like. It's that simple. Everyone around my city keeps their cars shiny clean,despite salt,rain, bird droppings etc. Do the same with your chain,and gears. But do not HOSE it or use water.
2) inspect your brake pads for wear,and make sure when you squeeze the levers that pads are grabbing the rotors, and no metal is touching. Don't ask me how long your brake pads will last. It's not relevant, bc everyone weighs a different amount, everyone brakes a different amount, everyone goes at different speeds, rides on different roads and trails and with varying levels of dirt. If you wait to call your shop, and say hey my rotors are locking up, and I have to keep getting off my ebike to free up the wheel, then it's way too late,and you are not doing basic care. (Yes I've gotten those calls)
3) tire pressure - get a gauge, put it in a pack on your bike, and check pressure before every ride. Fill the tires ! Period. Yes they leak, and no one can forecast how long they will stay at the right pressure. This is BASIC care.
4) inspect cables - if hydraulic brakes then check for leaks or abrasions, primarily where it connects. If mechanical (meaning metal/wire cables) for brakes and or gears, check for stretching frayed ends, looseness, and overall smooth operation. You can put slight amount of white lithium grease at each end into the ferrules.
5) spokes. Look for the obvious. Broken spokes. (And yes I know of people who ride with broken or missing spokes) don't do it ! Then check for snugness, at the nipples. Depending if you commute everyday, I'd check at least once a week.
6) stem bolts and seat clamps - are they tight. Does anything move ? Check every ride. It only takes one time, to cause an accident you'll regret if something as important as steering and your seatpost slip. Same thing on pedals and their tightness at the crank.
7) shifting- make sure all gears shift smooth. If not, take it to your bike shop right away, or go on YouTube and learn how to adjust and index gears.
Now for the 'E' part of the ebike:
A) check all wire connections regularly ( oh my throttle stopped working. Or my display stopped working. Or my brake cut out stopped working. )
B) don't get water in the battery compartment where the battery sits in the downtube. Seems obvious, but the controller usually sits inside that frame, and below the battery. Can I go in the rain ? Well have you ever heard of Accueweather or the Weather Channel or any number of apps ? Sounds like I'm being a 'smart xss' but believe me you will get zero sympathy from any ebike oem, or dealer, when you hosed the ebike or rode in the rain or left it out in the rain. Ebikes are not waterproof. Connections are water resistant but huge difference between that and waterproof. When I transport behind my car,should I cover up the critical areas ? Yes. Period.
There are other things that people can add, BUT the above is the most fundamental BASIC care.
Again, 90% of calls I get related to problems, or when people actually bring their bikes in for a tune up, they haven't been doing basic care. An annual tune up, does NOT suffice for basic care.
(Note : I intentionally did not confuse maintenance with basic care. Two entirely different topics which have differing and potentially complex meanings for everyone.)
You will not regret doing basic care.
Most calls I get about problems result not from ebike defects but serious lack of basic care, and understanding the need for it.
If you haven't ridden a bike for a long time, prior to getting an ebike, or just rode it and never did any taking care of it (things like chain cleaning, lubrication, inspection of brake pads and rotors before every ride, cable inspection, or checking of tire pressure) then this is for you.
I would also add that when buyers ask 'what is the maintenance' 9 out of 10 people literally whince or look at you like you're an alien when you answer their question about basic care.
So here it is in black and white. Don't argue with it, just do it ! If you don't you will regret it.
1) clean and lubricate your chain frequently. How often ? Well you know what a clean chain looks like,and what a dirty one looks like. It's that simple. Everyone around my city keeps their cars shiny clean,despite salt,rain, bird droppings etc. Do the same with your chain,and gears. But do not HOSE it or use water.
2) inspect your brake pads for wear,and make sure when you squeeze the levers that pads are grabbing the rotors, and no metal is touching. Don't ask me how long your brake pads will last. It's not relevant, bc everyone weighs a different amount, everyone brakes a different amount, everyone goes at different speeds, rides on different roads and trails and with varying levels of dirt. If you wait to call your shop, and say hey my rotors are locking up, and I have to keep getting off my ebike to free up the wheel, then it's way too late,and you are not doing basic care. (Yes I've gotten those calls)
3) tire pressure - get a gauge, put it in a pack on your bike, and check pressure before every ride. Fill the tires ! Period. Yes they leak, and no one can forecast how long they will stay at the right pressure. This is BASIC care.
4) inspect cables - if hydraulic brakes then check for leaks or abrasions, primarily where it connects. If mechanical (meaning metal/wire cables) for brakes and or gears, check for stretching frayed ends, looseness, and overall smooth operation. You can put slight amount of white lithium grease at each end into the ferrules.
5) spokes. Look for the obvious. Broken spokes. (And yes I know of people who ride with broken or missing spokes) don't do it ! Then check for snugness, at the nipples. Depending if you commute everyday, I'd check at least once a week.
6) stem bolts and seat clamps - are they tight. Does anything move ? Check every ride. It only takes one time, to cause an accident you'll regret if something as important as steering and your seatpost slip. Same thing on pedals and their tightness at the crank.
7) shifting- make sure all gears shift smooth. If not, take it to your bike shop right away, or go on YouTube and learn how to adjust and index gears.
Now for the 'E' part of the ebike:
A) check all wire connections regularly ( oh my throttle stopped working. Or my display stopped working. Or my brake cut out stopped working. )
B) don't get water in the battery compartment where the battery sits in the downtube. Seems obvious, but the controller usually sits inside that frame, and below the battery. Can I go in the rain ? Well have you ever heard of Accueweather or the Weather Channel or any number of apps ? Sounds like I'm being a 'smart xss' but believe me you will get zero sympathy from any ebike oem, or dealer, when you hosed the ebike or rode in the rain or left it out in the rain. Ebikes are not waterproof. Connections are water resistant but huge difference between that and waterproof. When I transport behind my car,should I cover up the critical areas ? Yes. Period.
There are other things that people can add, BUT the above is the most fundamental BASIC care.
Again, 90% of calls I get related to problems, or when people actually bring their bikes in for a tune up, they haven't been doing basic care. An annual tune up, does NOT suffice for basic care.
(Note : I intentionally did not confuse maintenance with basic care. Two entirely different topics which have differing and potentially complex meanings for everyone.)
You will not regret doing basic care.