Got my bike March 2022. First off, it arrived with a broken fork and that took three weeks for them to replace. So that sucked. But what also sucks is the power/torque on this thing. Very underwhelming. I'm wondering if something is off in the parameters or if there's an actual problem. From a dead stop, using throttle only (no pedaling) the bike has very little torque/power. I'm not a big guy (5'10" 180lbs) and it takes forever to get up to speed. I can feel the motor struggle and initially, there's a bit of a grinding sensation that I can feel through the pedals. I've got it set up to where I've got nine different pedal assist settings and if I'm pedaling I don't feel the motor doing much unless I'm at like 6 or 7. If I'm on 5 I gotta pedal my ass off in order to get up a hill. There was a lot of hype around this thing and I'm wondering if I'm missing something or if there's a problem? Am I doing something wrong?
Is there a way to get into the controller functions via Bluetooth or directly with a cable? Is it possible to change settings such as unlocking the speed limiter and adjusting throttle voltage, etc etc?
Is there a way to get into the controller functions via Bluetooth or directly with a cable? Is it possible to change settings such as unlocking the speed limiter and adjusting throttle voltage, etc etc?