Pappy
New Member
Thank you Ann.
I actually had my first contact at the store WITH the manager (as we understood it at least) with Wayne. He also told us it was HE who convinced the powers that be, that eBike were the future DUE to people like myself. Old & disabled:-( I was just stopping by for a minute to see if they even carried eBikes since we had no money to even consider buying one and was just curious. But when you walk in the door, there they were lined up, all 5 models right at the ftront of the entryway and you had to go around them to enter the store.
I am SO disabled I am not even able to stand without use of a walker or holding onto Trekking Poles which is what I had with me at the time. I also am unable to bend after 6 spine fusions AND a Mastectomy (yes I AM a male too so I know that is weird as well) so I was not able to look the bike over really well. I did see all the dirt, dust from sitting for probably weeks or months however and assumed it would be at least wiped down during PDI.
What occurred was, we went home and 4 hours later after thinking and agonizing decided to buy it on payment when we called back and were told they DID offer 6 month financing if qualified. So we went back and this time I had armed myself with key questions on a written pad and sadly bought it even though I swore I would NOT if I got the wrong answers. When told they had NOBODY who knew ANYTHING about the Currie components PERIOD (and he was VERY adamant about this!), I know I should have simply walks since as I understand it at least, eBike DO require a lot of maintenance and specialized repair? But I wanted an eBike SO bad and knew it would be over a year or more to save & afford a Pedigo brand that we planned on for an eBike ONLY local shop that is one of the best EVER eBike pioneers in Carlsbad that get rave reviews everywhere and even rents them etc. The owner there is amazing and had schooled us on what to look out for like 14 gauge spokes being too wimpy etc on this type of bike. And that was my flag #2, MY new bike does have those wimpy 12 gauge spokes....
Long story short, at age 66, having just survived 4 major surgeries in 5 months, lost 60 pounds in 2 months, facing more surgeries with a very scary prognosis, time is of "the essence" and we bought NOW, in case there is no option for later. The saddest part was the person my wife called after we got home with this bike apologized profusely on the phone and told her it was HE who blew it on cleaning the bike and prepping it and he also by the way when we were about to leave, had o idea how to even use the key & remove the battery! Anyway, he promised to call the next day about getting me the fuse, NEVER DID.Because of my disabilities THEY brought the bike to my wife's pick up truck and put it in the be. When we got it home and I helped my wife pull it out I noticed right off the tires were BOTH flat! HOW could they not notice that when pushing it a half block to our truck????
I fully expect to be begging my knowledgeable Pedigo dealer in Carlsbad to service my DiamondBack when needed and hope to Heaven he will after I bought somewhere else? I would rather just pay someone I know has the smarts and skill, reputation as being honest and who DOES the work, that to even try dealing with warranty with incompetents like I bought this bike from. While I sadly find my selling store incompetent and beyond useless, too uncaring and lazy to even call me back on a missing fuse to allow me to even USE this bike, it is a bike I love once able to use it. My wife went to an auto parts store and bought me some fuses so I could try it. I was utterly stunned at how much fun it is to ride this type of bike. After having spent 15 months of surgery and recovery, physical therapy and now facing more? Well THIS (if it is at all reliable, which I hear may not be?), well, it just makes all I have been through and am facing, at least bearable. I cleaned up the bike & waxed it while sitting on my walker and have now ridden it 3 times. It hurts my back a LOT, but I put a bigger seat on it with gel padding and springs and it helped a LOT so maybe all will be well for awhile now.
PS, Is there any way that I can correct my user name? I also see I had the Caps key on when I created my user name. Gotta love pain meds....
I actually had my first contact at the store WITH the manager (as we understood it at least) with Wayne. He also told us it was HE who convinced the powers that be, that eBike were the future DUE to people like myself. Old & disabled:-( I was just stopping by for a minute to see if they even carried eBikes since we had no money to even consider buying one and was just curious. But when you walk in the door, there they were lined up, all 5 models right at the ftront of the entryway and you had to go around them to enter the store.
I am SO disabled I am not even able to stand without use of a walker or holding onto Trekking Poles which is what I had with me at the time. I also am unable to bend after 6 spine fusions AND a Mastectomy (yes I AM a male too so I know that is weird as well) so I was not able to look the bike over really well. I did see all the dirt, dust from sitting for probably weeks or months however and assumed it would be at least wiped down during PDI.
What occurred was, we went home and 4 hours later after thinking and agonizing decided to buy it on payment when we called back and were told they DID offer 6 month financing if qualified. So we went back and this time I had armed myself with key questions on a written pad and sadly bought it even though I swore I would NOT if I got the wrong answers. When told they had NOBODY who knew ANYTHING about the Currie components PERIOD (and he was VERY adamant about this!), I know I should have simply walks since as I understand it at least, eBike DO require a lot of maintenance and specialized repair? But I wanted an eBike SO bad and knew it would be over a year or more to save & afford a Pedigo brand that we planned on for an eBike ONLY local shop that is one of the best EVER eBike pioneers in Carlsbad that get rave reviews everywhere and even rents them etc. The owner there is amazing and had schooled us on what to look out for like 14 gauge spokes being too wimpy etc on this type of bike. And that was my flag #2, MY new bike does have those wimpy 12 gauge spokes....
Long story short, at age 66, having just survived 4 major surgeries in 5 months, lost 60 pounds in 2 months, facing more surgeries with a very scary prognosis, time is of "the essence" and we bought NOW, in case there is no option for later. The saddest part was the person my wife called after we got home with this bike apologized profusely on the phone and told her it was HE who blew it on cleaning the bike and prepping it and he also by the way when we were about to leave, had o idea how to even use the key & remove the battery! Anyway, he promised to call the next day about getting me the fuse, NEVER DID.Because of my disabilities THEY brought the bike to my wife's pick up truck and put it in the be. When we got it home and I helped my wife pull it out I noticed right off the tires were BOTH flat! HOW could they not notice that when pushing it a half block to our truck????
I fully expect to be begging my knowledgeable Pedigo dealer in Carlsbad to service my DiamondBack when needed and hope to Heaven he will after I bought somewhere else? I would rather just pay someone I know has the smarts and skill, reputation as being honest and who DOES the work, that to even try dealing with warranty with incompetents like I bought this bike from. While I sadly find my selling store incompetent and beyond useless, too uncaring and lazy to even call me back on a missing fuse to allow me to even USE this bike, it is a bike I love once able to use it. My wife went to an auto parts store and bought me some fuses so I could try it. I was utterly stunned at how much fun it is to ride this type of bike. After having spent 15 months of surgery and recovery, physical therapy and now facing more? Well THIS (if it is at all reliable, which I hear may not be?), well, it just makes all I have been through and am facing, at least bearable. I cleaned up the bike & waxed it while sitting on my walker and have now ridden it 3 times. It hurts my back a LOT, but I put a bigger seat on it with gel padding and springs and it helped a LOT so maybe all will be well for awhile now.
PS, Is there any way that I can correct my user name? I also see I had the Caps key on when I created my user name. Gotta love pain meds....
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