Yes, I saw that post yesterday. I could not find where the owners were complaining in the specific thread you linked, but I did see the two complaints on their homepage. I will be interested to see if my experience is the same. I was disappointed about their reduced discount, but they emailed me a coupon code to take $525 back off the price (the difference in reduction), making it a cheaper option than anything I could find locally.
I am really taking my chances! Hopefully things will work out, and I won't regret it. I have a positive attitude about it, no matter what. Hopefully it will last long enough to get me to the next evolution of ebikes, so that if anything goes wrong, I can take it someplace in Brooklyn, and have them trick it out with a whole new electrical setup (if needed).
Congrats on the retroactive discount. $525 should be enough to pay for a restaurant tab in Brooklyn.