I've had my Tourer 500 for several months now and clocked up 1600 kms on it. A very comfortable bike which encourages me to use it. I did wish it had a couple of more gears above the current 9 though and more than the limited 250watt power output as it is pretty heavy! (I've only just found the sequence to press on the display to get it to display the elected power mode: from OFF/press and hold to show trip distance/press and hold again to show the distance range available/press once quickly to show OFF again.
As this bike is a pedelec type the chain is prone to jumping off the front sprocket (pedal cog/ring). My local bike supplier has shortened the chain by one link to tighten it but that did not fully cure the cog jumping.
When I change gears now I stop pedalling, as recommended in the manual. However, often if the bike is in too high a gear when needing some effort to move off or going uphill etc the chain can pop off, so I ensure I'm in a very low gear (smaller rear cog) before being stationary or travelling very slowly before a hill climb or fast getaway.
It is very awkward to reset the chain over the front cog with the chain guard in place, even by creating slack by bringing the rear derailleur chain mechanism forward (and held by an elastic strap perhaps) and a longish screw driver to poke the chain in place. So I have removed the mounting brackets for the front of the chain guard and suspended it at the front with a sturdy cable tie. I have 3 layers of thickish insulating tape to protect the frame from the potential rubbing of a looser chain guard and am thinking of taping a section of foam beneath the top edge of the chain guard to stand the guard a little further away from the frame. The guard is still firmly attached at the rear and doesn't move or rattle. Now when the chain jumps off the front cog I can simply twist the chain guard up a little and slip the chain over the cog with my fingers - easier still if the derailleur is pulled forward to give more chain slack. What a relief!
As this bike is a pedelec type the chain is prone to jumping off the front sprocket (pedal cog/ring). My local bike supplier has shortened the chain by one link to tighten it but that did not fully cure the cog jumping.
When I change gears now I stop pedalling, as recommended in the manual. However, often if the bike is in too high a gear when needing some effort to move off or going uphill etc the chain can pop off, so I ensure I'm in a very low gear (smaller rear cog) before being stationary or travelling very slowly before a hill climb or fast getaway.
It is very awkward to reset the chain over the front cog with the chain guard in place, even by creating slack by bringing the rear derailleur chain mechanism forward (and held by an elastic strap perhaps) and a longish screw driver to poke the chain in place. So I have removed the mounting brackets for the front of the chain guard and suspended it at the front with a sturdy cable tie. I have 3 layers of thickish insulating tape to protect the frame from the potential rubbing of a looser chain guard and am thinking of taping a section of foam beneath the top edge of the chain guard to stand the guard a little further away from the frame. The guard is still firmly attached at the rear and doesn't move or rattle. Now when the chain jumps off the front cog I can simply twist the chain guard up a little and slip the chain over the cog with my fingers - easier still if the derailleur is pulled forward to give more chain slack. What a relief!
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