My BBS01B (250 W 36V #1710090097) stopped working.
-Battery is charged and reads 41 volts at connectors between battery and mid drive unit. Voltage checked while power leads from battery were connected to motor unit.
-C965 display is blank-not working.
-Unplugged, inspected and carefully replugged all external connections
-No voltage at 7-pin cable exiting motor unit leading to display and brakes
-On day the motor stopped working, I was riding normally and lost power and display. I noticed some moisture clouding beneath display glass that same morning which quickly dissipated. Bike never ridden or stored in rain and never sprayed down with a hose, but has been stored for a few months in a slightly damp shed in dry Southern California.
-Have not split motor unit to check connections there. Motor has less than 100 hours and has never been opened for service
-I bought and installed the kit new from China - no other owner.
Please suggest troubleshooting steps.
-Battery is charged and reads 41 volts at connectors between battery and mid drive unit. Voltage checked while power leads from battery were connected to motor unit.
-C965 display is blank-not working.
-Unplugged, inspected and carefully replugged all external connections
-No voltage at 7-pin cable exiting motor unit leading to display and brakes
-On day the motor stopped working, I was riding normally and lost power and display. I noticed some moisture clouding beneath display glass that same morning which quickly dissipated. Bike never ridden or stored in rain and never sprayed down with a hose, but has been stored for a few months in a slightly damp shed in dry Southern California.
-Have not split motor unit to check connections there. Motor has less than 100 hours and has never been opened for service
-I bought and installed the kit new from China - no other owner.
Please suggest troubleshooting steps.