I thought that was the problem too so I just installed my new 4 to 1 cable but nothing changed. The throttle still doesn’t work. This is frustrating, my motor probably has 75 miles on it.
I don’t belive the motor is bonded negative so you would need to read voltage between pins.
Check the pins at the controller, and then at the end of the 1T4 harness.
So far, I've replaced the Throttle, Main harness, Controller and display.. no change from the original equipment? I think it might be the motors internal wiring.. nothing is left to check?
I believe you should have 5v between pins 6 ( + ) and 8 ( - ) and 0v on pin 7 with the throttle disconnected.
With the throttle connected you should now have approximately 1v at rest and rising to about 4v when fully rotated between pins 7 and 8
This all should be handled by the controller
Post some pics of your install and a screenshot of the throttle settings