Here’s good service for you…I messaged support last night and first thing this morning got the following reply…
*Toby*
Hi Derek. Thanks for reaching out. Unfortunately, the tabs can't be repaired, it will be a new unit I'm afraid. The TCD retails at £269.90. However, we can do an assisted purchase. This is where we reduce the retail by price by up to 35%. After discount, the new unit would cost £175.43.
The TCD will need to be ordered via your local Specialized retailer.
I then asked about the battery….
*Toby*
It does. It has a Li-polymer battery which can't be replaced/removed.
So I hope the battery lasts as spending £269 when the battery runs out is a little expensive!
anyway I think I will try a repair first. I will post on here the outcome as I’m sure others will have the same issue.
*Toby*
Hi Derek. Thanks for reaching out. Unfortunately, the tabs can't be repaired, it will be a new unit I'm afraid. The TCD retails at £269.90. However, we can do an assisted purchase. This is where we reduce the retail by price by up to 35%. After discount, the new unit would cost £175.43.
The TCD will need to be ordered via your local Specialized retailer.
I then asked about the battery….
*Toby*
It does. It has a Li-polymer battery which can't be replaced/removed.
So I hope the battery lasts as spending £269 when the battery runs out is a little expensive!
anyway I think I will try a repair first. I will post on here the outcome as I’m sure others will have the same issue.