aunika2007
New Member
- Region
- USA
I have an Addmotor M-340 Trike. It arrived Feb 22 of this year . Somehow i have a broken axel. I reported it June 1,at 2022. After sending pictures back and forth they said they would send me an axel and a video on how to replace it (seriously WTF)?.
On June 6th I got the fed ex tracking number . But the package was never sent. After going back and forth with them they finally admitted they never sent the Axle and they don’t even have any. Also that they hope to have some in the next two weeks.
This means a month with my bike collecting dust. I
have so much remorse for getting this bike . They have horrible customer service especially since these bikes aren’t cheep.
The bikes seem to be pretty good. But the customer service is not.
Big regret !!!
On June 6th I got the fed ex tracking number . But the package was never sent. After going back and forth with them they finally admitted they never sent the Axle and they don’t even have any. Also that they hope to have some in the next two weeks.
This means a month with my bike collecting dust. I
have so much remorse for getting this bike . They have horrible customer service especially since these bikes aren’t cheep.
The bikes seem to be pretty good. But the customer service is not.
Big regret !!!
