Turbo Lock no longer option

[mrkjd]

Just updated to the “new” black Specialized App from the old red Mission Control.

My bike and ride history etc have transfered and diagnostic is showing all ok but when I go in to Lock it says contact a Specialized Retailer to update. This is a royal PITA as I do not have any local. Is it not possible to do any updates OTA? Updating an app should not disable a previously set up (and paid for) feature at the customer’s expense / inconvenience!

 

[mfgrep]

This just happened to me too. I've had the bike for about 11 days and set it up with a security pin. The bike security and alarm worked great until today. I get the same "go to retailer for update to enable security feature".

So I did go to the Specialized dealer today. God bless them....they did hook it up for an update....but they were completely perplexed and could not solve it. I was there for over an hour and wasted my day's ride time.

Anyone know what's going on here ?

My app works fine....but when I go to "security" to lock the bike and set the alarm it says "System Lock please visit your retailer to perform an update and gain access to the lock features"