Spec sheets for the MY21 explore series all list that they are now compatible with the range extender battery option. The Roam which looks like it uses the previous Explore frame is not.And yes, the Fastroad is promised to be able to carry the range extender while the Explore doesn't. If I lived in the U.S. and wanted a Giant e-bike, the Fastroad would be a no-brainer for me, even if it comes with a rigid fork.
From what I see the Explore e+2 is Blue, Explore e+1 is Grey and Explore e+ 1 Pro is Rosewood.I'm so confused as to how Giant spec up their models in each country. Does the local product manager just pick their specs from a dropdown list? In Australia for example the '21 Explore - virtually unchanged from the '20 apart from a different front fork - comes with the Sport motor, 500Wh battery and 20 spd Deore. It's also dark grey, rather than that sexy navy you get in the US. Why the difference? Who knows.
So weird.. why would they downgrade the motor from '20 to' 21? Dumb move - the sport is and was a great pairing for a bike like the Explore. I lean into the full torque on mine every morning on a steep hill at the end of my ride. I wonder what the price difference between the part is for Giant?From Giant USA website , customer review of 2021 Explore E+2 :
I bought this bike under the belief that it would have a Giant Pro Motor as shown me by the dealer. I then received literature that said it had the Sport Motor. I was fine with that, but surprise, surprise. It has the lowest end motor, Life. I am the owner of 5 eBikes and 4 are Giant. I would stay away from this Bike. It is a beautiful bike without enough torque. It is sadly disappointing.
And Giant merchant response :
Thank you for your review. The SyncDrive Life is for daily transportation or recreaction. It is an extremely comfortable and natural E-bike riding experience. SyncDrive Life offers a very quiet performance while still delivering power. We understand that this is not what you expected and we will work to have improved communication.
https://www.giant-bicycles.com/us/explore-eplus-2-gts-2021
SyncDrive Sport is a great drive and great pairing on the "All Road"2020 Explore E+4 .So weird.. why would they downgrade the motor from '20 to' 21? Dumb move - the sport is and was a great pairing for a bike like the Explore. I lean into the full torque on mine every morning on a steep hill at the end of my ride. I wonder what the price difference between the part is for Giant?
Their web management team need a swift kick you know where.
Screen Capture from the URL above.
I'd be wanting some compensation, regardless of the fact that that in one place the data is correct.
View attachment 73503
Their web management team need a swift kick you know where.
Screen Capture from the URL above.
I'd be wanting some compensation, regardless of the fact that that in one place the data is correct.
View attachment 73503
I am the one who bought the Giant E+2 GTS. The literature that I was sent a link to all said that it was the Sport Motor. I rode my bike over the same bridge yesterday and I could definitely tell the difference between the Life Motor and Sport. I am also having problems with the battery. It discharges erratically. Yesterday it dropped from 97% to 14% to 3 on a 12 mile ride. My other bikes would typically only use 28-30%. None of my other 3 Giant E-Bikes have had this issue. I also think Giant should compensate for the incorrect info.Their web management team need a swift kick you know where.
Screen Capture from the URL above.
I'd be wanting some compensation, regardless of the fact that that in one place the data is correct.
View attachment 73503
"Yesterday it dropped from 97% to 14% to 3 on a 12 mile ride. My other bikes would typically only use 28-30%"I am the one who bought the Giant E+2 GTS. The literature that I was sent a link to all said that it was the Sport Motor. I rode my bike over the same bridge yesterday and I could definitely tell the difference between the Life Motor and Sport. I am also having problems with the battery. It discharges erratically. Yesterday it dropped from 97% to 14% to 3 on a 12 mile ride. My other bikes would typically only use 28-30%. None of my other 3 Giant E-Bikes have had this issue. I also think Giant should compensate for the incorrect info.