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If you get it/find out can you update the post? I'm curious too.

Hey motorteach, That sucks that Juiced didn't help you with your issue. After some back and forth, they decided that my wheel needed to be serviced. They offered to service it and ship it back free, so I just paid for shipping and the box which at the time was just $50. Haven't had any issues...

In my experience that is what it is like. The amount of assist the bike gives is a combination of how hard you pedal, how fast you pedal and your assist level. So pedaling from a stop doesn't just jolt you forward. You've also got the throttle that get you moving faster as well.

The assist kicks in at any speed below 28mph and performs the same whether you're riding at 10mph or 20mph, no matter the assist level. I don't know if the assist can be controlled beyond the level. I know you can limit the assist to lower than 28mph if you so choose.

I have over 5000 miles on my CCS and I've had to contact support a few times. For the most part, they've been quick to respond. All of the problems I've had were covered under warranty too.

Right the PAS is not working either. Sometimes turning it off/on once works, but usually it takes multiple attempts. That day I got the video, was the worst because I about 3/4s the way to work and no matter how many times I turned it off/on, it wouldn't work again. So once I got to work I...

Hey, So for the past month or so my CCS has randomly stopped assisting me with power, and occasionally it will end up giving me an "error 21" on the screen. When I don't get the error, the display stays on and functions as normal (speedometer works, changing PAS level, etc...) It seems to...

They are really backed up with orders. I ordered a new CCS screen 11/22 (not quite black friday time, but close) and didn't get it until yesterday. While I can't comment about when you'll get your order, I can say that it isn't just you.

This is a rear wheel that Juiced has fixed under warranty. I'm selling this one, because while Juiced was fixing this wheel I bought a new wheel in the mean time. (My bike is my main mode of transportation). It is still in the packaging that it was sent in. This just the rim, spokes and motor...

It was difficult, but I did manage to capture a short clip of it, It can be heard in the first 4-5 seconds of this video: https://photos.app.goo.gl/ydGFYiZ8ACtngSYg8 I sent them that and they also told me that it was a motor problem and will be repairing it under warranty. I'm waiting on the...

Woah! This sounds like what just started happening to me. I spoke with a Juiced tech and they want me to send a video in, so I'm going to try to capture it. The weird thing is that it doesn't happen consistently for me. Most of the time pedaling from a stop is fine.

I'm glad to hear that they finally got their phone back up. If you do order it update us on how it goes!

I'm curious, how often are you all tightening your spokes (the rear wheel specifically)? CCS rider here.

That's what I'm thinking. After a few tries Juiced offered me a replacement controller. They should offer you one as well. Maybe take photos of the connectors and send it to them.

My girlfriend has the bike, and she does enjoy it. She's just using it for casual rides at the moment because she's still getting comfortable riding in the city, but we have taken it to a park where she can ride more freely. Seems to handle hills pretty well, fairly waterproof and the battery...

Well it actually resolved itself. I don't know what happened, but I got the error after a rainy ride and for a day or two I had plugged and unplugged the 4-1 cables multiple times. Did the battery discharge thing too. Then I went back to check on it one day and it was working just fine. I...

Ordered my CCS August 15 & got it the 20th. I live in Oregon, so not far away, but a reasonable speed in my mind. Juiced support has been helpful the entire time. Whether I have a question, or a problem with the bike , they've been quick to respond.

Yep I checked that. All of the connections in the 4-1 are clean, no dirt or broken connections. Juiced said it might be a bad display.

Hey everyone! So today was the first real rainy day that I rode my CCS in, it was about 7 miles to the gym. Everything was fine when I was riding it. But once I came out of the gym, I turned it on and the screen said "error 30". I rode it home without problem, everything was still working. When...