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I have 5.12 on my Turbo S 691 battery and the odometer still resets itself randomly.

Thanks for the information. I'll try and get my dealer to run the diagnostics on the bike. When the regen works, it works fine...just not all the time. It's currently maybe 3 tries out of ten.

If you have a 2016 Turbo S just get the Mission Control app and it will tell you what software version. I have for the iPhone but I think there is an Android Version also. My bike came with version 5.0. Older bikes need to have the dealer hook up the computer to the bike.

I had the same problem and just adjusted the chain guard way down tight almost touching the chairing. Problem solved.

I had my bike updated with the newest software 5.14 from 5.0. It supposedly makes the battery charge to 100% instead of the usual 98%. It seems to work. It also takes care of the issue of the odometer resetting to zero. Of course the first time I charged the battery after the update the odometer...

My 2016 Turbo S refuses, most of the time, to go into regenative mode. It works maybe 1 out of 10 tries where I can feel the drag on the bike going downhill. Most of the time the bike just freewheels like it was off or in power mode. If I pedal, I can feel that it's really hard to pedal but as...

Yes, that is the procedure for the 2016 models. For the prior years, it was a slightly different method since the displays were different. The older ones were designed to feed power back the battery when you apply the rear brakes. They dropped that feature in 2016. I tried both procedures many...

I wish that bike came with brazons to support a rear rack for panniers. I don't like the seat post racks. I was already to preorder the bike but then decided to go with the Specialized Turbo S.

I have found that when my charger (finned one) usually shuts off and upon restart of my 2016 Turbo S, it shows 98%. So while my bike is still on, I plug my charger back on. The bike will start charging. As soon as it begins charging, I turn off the bike. Within a few seconds, the bike will start...

I get the same response from my dealer. They do a group "sigh" whenever I show up with my bike. My dealer doesn't seem to have much training on e-bikes. They were not able to perform a software update on my old 2014 Turbo S. And my 2014 bike is permanently stuck on kph. No one can change it. My...

My 2014 Turbo S went through 3 new displays over 2 years. The backlight burned out on all of them. The last display is now stuck in kph instead of mph...but at least the backlight works. We couldn't get the display into setup mode. The dealer spent a month trying to fix the display and finally...

I had a 2016 Turbo S for 3 days back in November 2015 before I gave it back to them. In 3- days: 1. Charger failed immediately (replaced) 2. Every time I charged the bike, the odometer would reset to zero (not the trip mileage) 3. The motor through a fault code to Mission Control app and the...

I also found out that if the bike is on when you plug it in, the bike will charge to 100% but when the charger goes green, the lights stay on...no flashing on and off...just stay on until you unplug the charger. This again is with the finned charger. Also don't worry about only charging to...

Yep...tried the big charger (finned one) and the bike charged to 100% and the lights shut off. There was no lights going on and off. It's the charger. Even though both chargers are rated for the same voltage and amps, the finned charger seems more powerful. I hope this helps people to try the...

Ibera Bicycle Quick Clip-on Pannier https://www.amazon.com/dp/B002T7PSPE/ref=cm_sw_r_cp_api_lp5zxbN62DVFB I bought the Ibera rear rack and their panniers. The panniers have a quick release and clip on tightly. I love them. I got them through Amazon.

I just picked up my 2016 turbo S and mine does the same thing. I'm thinking it's the new smaller charger that now comes with the turbo s. Tomorrow I'm going to borrow a friend's finned charger and see what that does. When I tried out a 2016 demo turbo s 6 months ago they gave me their store...