Recent content by krdugger

What would make your Trek battery better? I'm sure they are using NCM also, and what cells is it using? Trek seems to be using LG. My main bike (VORSA) is using Samsung 50GB cells, which are probably the best NCM cells available for eBikes right now. Pack made by Pytes, BMS is canbus protcol...

So i guess it depends which Trek. That's not unusual for R1up bikes to go 20,000+ miles as well

what are those 'standard lower end components"? The components on paper are much better than a Trek https://www.trekbikes.com/us/en_US/bikes/hybrid-bikes/electric-hybrid-bikes/fx/f/F465T/fx+-1s/49668

The torque rating of 100nm is what we get from mxus. I think most companies wattage and even torque claims are somewhat exaggerated. The manufacturers at least. I have brose motors that claim 90nm of torque but certainly do not feel like it. Regarding wattage, Rad, juiced, and many others all...

Hello FNF, I didn't have the time to read all that, I apologize. As mentioned, the MXUS motor we use doesn't have "thermal limiting". Did a customer support rep from our team tell you otherwise? The MXUS motor we use is 750w nominal. Let me know if you have any other questions I can help with...

Some motors have overheat protections in place. In the case of the LMT'D only the controller (not display) provides that sort of protection/shut-off.

Honestly, I can't follow what you are talking about in your posts. I will reiterate the take away message. The information you received is not accurate. You are simply talking to a sales person who likely will not discuss a custom order or product type for you. When you order 5,000 units per...

Who answered you from MXUS? They clearly did not know as that information is not correct.

This battery price increase is separate from the tariffs. Battery prices jumped 160% because Samsung LG, and PA have a shortage of high-capacity 18650 cells. So we're possibly changing to 21700 or looking for any other solution. They've increased base prices. This shortage should be temporary...

Try riding with the display battery readout setting set to 'voltage' and not 'percentage. That will help explain how much range you can expect quite a bit better. You should get much more than 17 miles.

The 'arrival' of the tariffs is pretty confusing to be honest. They started a long time ago. But were granted exemption extensions, which ended, but then were extended again (pre-election), for political reasons no doubt, but it looks like they are finally here to stay. All of this has been...

Okay, let us know. I wonder if it could have possibly been overheat protection. This only happens up hills? Overheat wouldn't happen every ride though, so not likely.

When it cut's out, does the throttle stop working as well? If you were to stop, and lift up the wheel, would the throttle not work? I'm just trying to figure out if it was an overheat protection, if something else was wrong, or if it was an expectation issue. I'm still not sure. Your latest...

Hello, When you say "on just about every ride, the power cuts out. 99% of the time, the cut out is on hills. Not mountains, not steep hills. Moderate to shallow, varying durations. The last time I rode the bike, the power cut out twice on flats as well. Support has all the details." Are you...

Which bike are you trying to be more upright on? That would make it easier for people to recommend something.