I had a 52V battery with GPS on order since April. Due to the GPS problem they shipped my battery without GPS and will issue a credit for the GPS. When the 3G GPS batteries come in they will send me a return authorization and shipping label to ship the GPS-less battery back. They will bill the...
I have to use the key to put my battery in on the RCS too! They must have changed something in the design.
I wonder if an empty battery case can be purchased to use when the battery is removed.
Tora had said in another post on here "If you notice our new platform is compatible with Reention. It...
Update - I got my replacement RCS Friday. Today I assembled it and took it on a 10 mile run. It runs great!! Juiced has been addressing our concerns. The replacement came by UPS. The box had 2 poly straps it at each end. Fragile labels were applied on all sides. Improvements were made to the...
Yeh, Court seems to be hot about having one in all his reviews. Plan on taking the bikes (RCS) on camping trips late summer and wondered if they would protect the derailleur during transport.
6 days from return request (including trouble shooting of 2 days) to pickup. 5 days from pickup to shipping notice for replacement. They did a great job turning this around.
I also want to share my Juiced thumbs-up: My damaged RCS was picked up on Monday and I just got the UPS ground notice that the replacement RCS is on its way. Thank you Juiced - the customer service team is starting to shine!!