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    Order Turnaround - RCS

    Look in the parts bag. It will be a shorter cable to connect the battery to the bike
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    GPS Tracker

    I had a 52V battery with GPS on order since April. Due to the GPS problem they shipped my battery without GPS and will issue a credit for the GPS. When the 3G GPS batteries come in they will send me a return authorization and shipping label to ship the GPS-less battery back. They will bill the...
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    Known Issues & Problems with Juiced Bikes Products + Help, Solutions & Fixes

    I have to use the key to put my battery in on the RCS too! They must have changed something in the design. I wonder if an empty battery case can be purchased to use when the battery is removed. Tora had said in another post on here "If you notice our new platform is compatible with Reention. It...
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    GPS Tracker

    following
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    Juiced Bikes Quality Control Issues?

    That is an Air Zound bike horn. It's very effective and very loud.
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    Juiced Bikes Quality Control Issues?

    [QUOTE="jazz, is it the tire size or the Kenda brand that has you cringing? For us the 4" tire works. The RCS is our can go anywhere fun bike.
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    Juiced Bikes Quality Control Issues?

    Update - I got my replacement RCS Friday. Today I assembled it and took it on a 10 mile run. It runs great!! Juiced has been addressing our concerns. The replacement came by UPS. The box had 2 poly straps it at each end. Fragile labels were applied on all sides. Improvements were made to the...
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    Derailleur Guard

    Yeh, Court seems to be hot about having one in all his reviews. Plan on taking the bikes (RCS) on camping trips late summer and wondered if they would protect the derailleur during transport.
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    Derailleur Guard

    Has anyone added a derailleur guard to a Juiced Bike? Are they worth it? What will fit our bikes? Thanks for your thoughts.
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    Juiced support is on the ball!

    Thanks good to know. I would have thought the screws needed to come out too.
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    Warranty claim resolved in 30 minutes.

    6 days from return request (including trouble shooting of 2 days) to pickup. 5 days from pickup to shipping notice for replacement. They did a great job turning this around.
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    Price increase at Juiced Bikes

    Price increase might be a result of change in shipping. Looks like Juiced is using UPS.
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    Warranty claim resolved in 30 minutes.

    I also want to share my Juiced thumbs-up: My damaged RCS was picked up on Monday and I just got the UPS ground notice that the replacement RCS is on its way. Thank you Juiced - the customer service team is starting to shine!!
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    Be smart, be safe

    Crazy world , we never asked - how did the bike hold up? Hope your on the mend now..haven't seen you posting much.
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    Juiced Bikes Quality Control Issues?

    All I can say is my RCS pulled a code 30 at 5 miles that I could not resolve by playing with connections. I pushed to ship the bike back due to transportation damage. Juiced offered me full refund or replacement. I wavered back & forth. So I took my husbands bike for a ride. I went with the...
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    Juiced support is on the ball!

    Great list Neil. If I could also add based on my experience: If you see damage to the box get a picture of the box on the truck & write on the delivery slip "box completely damaged and open. Missing and/or damage to contents unknown" & sign it. Go on line and report the condition of the...
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    Juiced support is on the ball!

    "I had trouble getting the 2 battery fuses out for inspection, and was afraid I might break them, so Luis made me a video on exactly how to remove them. That's the only helpful instruction he's given me so far" . Dean would you post the video Luis made of how the remove the 2 battery fuses? thanks
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    Juiced support is on the ball!

    I'm curious, when you checked your controller to battery connection were you able to move the controller at all? I could not move mine. I did pealed down the rubber seal on the frame but could not figure out what was keeping the controller in place. Based on Deans experience my controller was...
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