That is the simplest way to describe what's happened. I've contacted the bike shop and will take it back next week for diagnostics.
So what happened - was riding on a hill outside my gate, I'd adjusted something (just hand positions nothing electrical related) on the bars and was just riding up the hill to test hand position. The bike gave the 'beep' it does when you press the button to change assist levels, but I hadn't pressed anything and suddenly I had no power. The blue battery lights on the TCU were still on but the lights in a circle for eco, sport & turbo were now off. Pressing the buttons did nothing. I got it home and tried a few things:
Plugged in battery. Turned on Mission Control App. Then as per manual did a factory reset. The reset brought back lights and power. So I rode it around the garden checking the various assist levels. All back working. Then I hopped off and checked Mission Control and saw a System Alert saying water ingress and an error code. When I looked back at the bike I saw that it had again switched itself off, though the battery indicator lights are still on. And this is still the situation - battery lights on but no power.
Very puzzling. It is winter and last few months I've encountered mud and floods and rain, but last few weeks has actually been very dry.
I unscrewed the TCU as per Bike Shop suggestion to see if it was damp in there with the electrical contacts, but it felt bone dry. I am not in any way technical with electrics so did not go further then that. Anyway when I get over to them next week they said they'll plug it in, run diagnostics and send findings to Specialized. Said more then likely S will replace the TCU unit. He didn't have any easy answers, as in, I wondered if this was a common problem? But said that recently they've been getting a few problems with Specialized bikes and wondered out loud if the cold & wet conditions are part of the issue. Hope not! They are a reputable bike shop chain and main Specialized dealer with a good customer reputation so keeping fingers crossed this gets sorted efficiently.
If it is water then it would make sense in the behaviour; when I press the on button, the blue indicator battery lights turn on as normal- on then off then on and stay on. The eco and sport lights come on, as they should, but almost immediately turn off and it beeps - like a deliberate cut off. So something is triggering that seems to me, perhaps as a protective cut off. And also to turn off the battery lights (and main lights front & rear) you have to hold the off button for several seconds. Thats unusual. But how did the water get in?
Bought the bike in October, been riding all winter with zero issues up until now. Hey ho. Lets see. Anybody have this happen to them?
So what happened - was riding on a hill outside my gate, I'd adjusted something (just hand positions nothing electrical related) on the bars and was just riding up the hill to test hand position. The bike gave the 'beep' it does when you press the button to change assist levels, but I hadn't pressed anything and suddenly I had no power. The blue battery lights on the TCU were still on but the lights in a circle for eco, sport & turbo were now off. Pressing the buttons did nothing. I got it home and tried a few things:
Plugged in battery. Turned on Mission Control App. Then as per manual did a factory reset. The reset brought back lights and power. So I rode it around the garden checking the various assist levels. All back working. Then I hopped off and checked Mission Control and saw a System Alert saying water ingress and an error code. When I looked back at the bike I saw that it had again switched itself off, though the battery indicator lights are still on. And this is still the situation - battery lights on but no power.
Very puzzling. It is winter and last few months I've encountered mud and floods and rain, but last few weeks has actually been very dry.
I unscrewed the TCU as per Bike Shop suggestion to see if it was damp in there with the electrical contacts, but it felt bone dry. I am not in any way technical with electrics so did not go further then that. Anyway when I get over to them next week they said they'll plug it in, run diagnostics and send findings to Specialized. Said more then likely S will replace the TCU unit. He didn't have any easy answers, as in, I wondered if this was a common problem? But said that recently they've been getting a few problems with Specialized bikes and wondered out loud if the cold & wet conditions are part of the issue. Hope not! They are a reputable bike shop chain and main Specialized dealer with a good customer reputation so keeping fingers crossed this gets sorted efficiently.
If it is water then it would make sense in the behaviour; when I press the on button, the blue indicator battery lights turn on as normal- on then off then on and stay on. The eco and sport lights come on, as they should, but almost immediately turn off and it beeps - like a deliberate cut off. So something is triggering that seems to me, perhaps as a protective cut off. And also to turn off the battery lights (and main lights front & rear) you have to hold the off button for several seconds. Thats unusual. But how did the water get in?
Bought the bike in October, been riding all winter with zero issues up until now. Hey ho. Lets see. Anybody have this happen to them?
