Trouble shooting Ecotric S900 monitor

[Baccio]

Hello,
I am new to the eco bike scene. I’ve only had my new Ecotric Leopard for a couple of days and what I’ve noticed is the S900 monitor only shows one bar when I have a fully charged battery. I took and 11 mike ride today and the battery indicator jumped between one and zero bars. When I complete my ride I took the battery off and check the indicator in the battery itself and it showed I used only 25% of the charge. I waited 30 minutes and plugged it into the charger and within 30-4o minutes it was full charged. I then put it back on the bike and fired up the monitor and it showed only one bar.
My question is can the S900 monitor be reprogrammed or do I need a whole new monitor?

 

[harryS]

What voltage is the Leopard? Is the S900 set to that voltage? I don't have an S900, but many monitors require you to set the battery voltage in the setup parameters.

 

[Baccio]

Thanks for your reply HarryS,

Sandy from the Ecotric team emailed me. It was like you mentioned, the setting was off. I had to reprogram it to 36, it was set to 48. Once I reprogramed it all is good.

Baccio