Thought I'd share a letter I sent to Lectric on behalf of all of us waiting for our bikes.
- Thread starter gthax
- Start date
The delay for the white step-thru bike is due to the global white paint shortage. 60 minutes is doing a story on it this weekend. Due to the shortage, instead of white, Lectric will be changing the color to pink.
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ordered 2 black step thru on may 29,order #767xx they were shipped tuesday 8/9, bikes are in louiseana this morning tracking says delayed. sounds like lectric are not shipping bikes in order as they received.
UPDATE: Friday the 13th (not sure if this is an omen) I received a email letting me know a label has been created and my order is waiting to be picked up.
It's official, the world is going to HELL!! WTF?? After waiting 10 weeks and expecting delivery on Tuesday (and no bike comes) I look up tracking and see this :
POTENTIALLY DELAYED
No scheduled delivery date available at this time.
POTENTIALLY DELAYED
No scheduled delivery date available at this time.
Updated delivery:
Pending
Initially expected: Tuesday, 8/17/2021
IN TRANSIT
Departed FedEx location
KENNESAW, GA
GET STATUS UPDATES
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We shall see what happens, as of 0600 8/18 it has about 1500 miles to go or 23 hours of driving. Add in all the required rest periods, eating, traffic, etc. Or is it coming by rail?
POTENTIALLY DELAYED
Updated delivery:
Friday, August 20, 2021 by end of day
Initially expected: Wednesday, 8/18/2021
Updated delivery:
Friday, August 20, 2021 by end of day
Initially expected: Wednesday, 8/18/2021
| Wednesday, August 18, 2021 | |||
| 5:46 AM | PHOENIX, AZ | Departed FedEx location | |
| Tuesday, August 17, 2021 | |||
| 3:24 AM | PHOENIX, AZ | Arrived at FedEx location | |
| 12:36 AM | PHOENIX, AZ | Left FedEx origin facility | |
| Monday, August 16, 2021 | |||
| 8:57 PM | PHOENIX, AZ | Arrived at FedEx location | |
| 6:50 PM | PHOENIX, AZ | Picked up | |
| Friday, August 13, 2021 | |||
| 2:50 PM | Shipment information sent to FedEx | ||
rawlus
Active Member
- Region
- USA
for me was important to use fedex app and the built in alerts it provides for status changes…like delays, delivery exceptions, etc. in this day and age we can’t just take any initial delivery estimates at their word, it’s a fluid situation with lots of external pressures.
rawlus
Active Member
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- USA
feels a little apple/oranges.
can you provide some examples of direct online sellers who do not take full payment at the time of checkout and instead take full payment at the time of delivery to the consumer?
You are right. Payment at time of delivery? No one does that, unless it's C.O.D. But not charging until the order ships? All the time. Best Buy is one of many companies that doesn't charge your card until the item ships. Amazon doesn't charge until the order is in the process of shipping This is more common than not.
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rawlus
Active Member
- Region
- USA
sure, but it’s pretty clear from Lectrics site that your are checking out and paying now and the product is not shipping now. they even have a page/faq stating they charge up front and why. so to me the seller is accepting this situation by proceeding with their transaction. if consumers don’t want to do this, then don’t buy from Lectric. buy an ebike from Best Buy. people are making this situation out to be deceptive or disingenuous. it’s one of many ways to conduct business, if the buyer doesn’t like this method then find a seller with a method you prefer…..
Totally agree... I was just answering your question.
