Specialized Como 3.0 more torque

Ah yes Thankyou I forgot about the chainring. It doesn’t look too difficult. But then a day in Chester whilst the bike is in the specialized shop is tempting.
There are some little surprising things such as working with the bike rotated, and removing the plastic motor cover for the access :)
 
Firmly believe that the world would have a lot more happy bike owners if they considered the stock gearing as nothing more than a first approximation.

The dealer might say something like..

"This bike strikes me as a good fit for you overall. But gearing has a lot to do with the riding experience, and manufacturers have to pick a gearing for the bulk of a bike's perceived demographic. Problem is, that may or may not be how you'll actually ride it in your local terrain.

So, ride this bike in a representative sample of the conditions you intend to ride in — especially your local hills. If the result's not up to expectation, call me and we'll see if a simple gearing change might help."


That would also incentivize the dealer to find out where the buyer intends to ride beforehand and steer them toward a bike geared for the job in the first place.

Sheer fantasy, I know. We've purchased 4 ebikes in the last 3 years, and no dealer ever mentioned intended terrain or gearing till I did.
 
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Firmly believe that the world would have a lot more happy bike owners if they considered the stock gearing as nothing more than a first approximation.

The dealer might say something like..

"This bike strikes me as a good fit for you overall. But gearing has a lot to do with the riding experience, and manufacturers have to pick a gearing for the bulk of a bike's perceived demographic. Problem is, that may or may not be how you'll actually ride it in your local terrain.

So, ride this bike in a representative sample of the conditions you intend to ride in — especially your local hills. If the result's not up to expectation, call me and we'll see if a simple gearing change might help."


That would also incentivize the dealer to find out where the buyer intends to ride beforehand and steer them toward a bike geared for the job in the first place.

Sheer fantasy, I know. We've purchased 4 ebikes in last 3 years, and no dealer ever mentioned intended terrain or gearing till I did.
I think this is a really good point, but messing with the gearset is a little beyond what I’d expect most novice owners would want to do. Perhaps the LBS would be willing to do that for macp’s wife here??

I was going to ask @macp how long his wife has had the bike and would she consider returning it?
 
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