Received it 3 days earlier than FedEx said it would come, box was in excellent shape. I was amused that they took the cue from
Vanmoof and
put a picture of a tv on the box.
I was confused by the
fork/headtube parts issue, too. Even though the split compression ring leaves a gap, there's no play in the fork. I'm waiting to hear back from Ride1up about it.
Some of the rear wheel spokes were completely slack - no tension at all. The front wheel was fine.
Installing a standard bottle cage makes removing the battery impossible. Haven't worked out if it's going to be easier to charge it on or off the bike depending on where it's stored, but I'll be looking for a cage that won't interfere with removal.
So far the biggest issue is the battery life indication on the display. It came charged, and over a few uses I ran it down to 14%. Noticed that the percentage would fluctuate up and down depending on power draw. Then after a full recharge, the display didn't move from 100% for 11 miles of use of moderate power output.
I'm a little concerned that at high power output there's an inconsistent highly "metallic" sound from the motor. May have to try to get a recording of it.
Otherwise, we love it.